Minimaid Service Recognized as Qualified Operator in Kanagawa's Household Support Program
Minimaid Service, based in Shibuya, Tokyo, has recently been recognized by Kanagawa Prefecture as a qualified operator under the Household Support Foreign Workers Acceptance Program, part of the National Strategic Special Zones framework. This recognition follows Minimaid's previous certification in February 2026 for its services in Tokyo and marks a significant expansion in the service area for household support in the metropolitan region.
The demand for household support services has been growing, especially in Kanagawa Prefecture, which is home to a large number of dual-income families, including cities like Yokohama and Kawasaki. However, securing personnel for these services poses a challenge across the industry. In response to this issue, Minimaid has maintained its commitment to high-quality household assistance for over 40 years since its establishment in 1985. The company's rigorous training programs and quality management systems have led to its recognition as a commendable operator under public standards.
The Household Support Foreign Workers Acceptance Program was created to address the labor shortage in the household support sector, promote employment for women, and support dual-income households. To be certified as a qualified operator under this program, it is essential to meet stringent criteria, including the establishment of appropriate employment contracts and working conditions, adequate training and support for foreign personnel, supervisory management to protect users, and compliance with legal regulations. Minimaid has built its training and support system on the same foundation that it uses for its Japanese staff, ensuring that foreign workers receive equally high-quality training and support. This approach has been officially recognized by the Tokyo Metropolitan Government.
The training and support system for foreign staff involves professional training through an agency authorized by the Philippine government, TESDA (Technical Education and Skills Development Authority). Upon their arrival in Japan, these workers undergo Minimaid's unique training program, which covers Japanese language, living culture, cleaning techniques, and customer service etiquette. By applying the same educational and quality management standards to foreign staff, the company ensures that its clients in Kanagawa receive "safe, secure, and high-quality" services.
Minimaid aims to establish an environment where professionals can work with pride, regardless of their nationality or background, creating a sustainable talent development model.
The company seeks to standardize and systematize the quality benchmarks developed over the last 40 years, clearly highlighting the principles of "safety, security, and high quality." Foreign personnel will receive the same level of technical training and customer service education, ensuring consistent service standards across the board.
Through household support, Minimaid strives to enhance the quality of life for dual-income families, support women's career development, ensure safe living for elderly households, and invigorate local communities. The company aims to foster a society where household support is a standard choice for everyone.
With its recognition as a qualified operator in both Tokyo and Kanagawa, Minimaid is determined to further strengthen its service structure for household assistance in the metropolitan area. The company plans to create an environment where personnel from diverse backgrounds can work proudly as professionals while contributing to solving various emerging social issues, such as supporting dual-income families, elderly households, and the career continuity of women.
Minimaid Service has established itself as the preferred choice for household assistance due to several factors: 90% of its staff hold certifications (such as storage advisors or cleaning specialists), the company is Japan's first household assistance provider and is set to celebrate its 40th anniversary in March 2025, and it boasts a high satisfaction rate with a retention rate of 96% over one year.
Company Information
Contact Information for Press Inquiries
The demand for household support services has been growing, especially in Kanagawa Prefecture, which is home to a large number of dual-income families, including cities like Yokohama and Kawasaki. However, securing personnel for these services poses a challenge across the industry. In response to this issue, Minimaid has maintained its commitment to high-quality household assistance for over 40 years since its establishment in 1985. The company's rigorous training programs and quality management systems have led to its recognition as a commendable operator under public standards.
The Household Support Foreign Workers Acceptance Program was created to address the labor shortage in the household support sector, promote employment for women, and support dual-income households. To be certified as a qualified operator under this program, it is essential to meet stringent criteria, including the establishment of appropriate employment contracts and working conditions, adequate training and support for foreign personnel, supervisory management to protect users, and compliance with legal regulations. Minimaid has built its training and support system on the same foundation that it uses for its Japanese staff, ensuring that foreign workers receive equally high-quality training and support. This approach has been officially recognized by the Tokyo Metropolitan Government.
The training and support system for foreign staff involves professional training through an agency authorized by the Philippine government, TESDA (Technical Education and Skills Development Authority). Upon their arrival in Japan, these workers undergo Minimaid's unique training program, which covers Japanese language, living culture, cleaning techniques, and customer service etiquette. By applying the same educational and quality management standards to foreign staff, the company ensures that its clients in Kanagawa receive "safe, secure, and high-quality" services.
Creating a System for Diverse Workforce
Minimaid aims to establish an environment where professionals can work with pride, regardless of their nationality or background, creating a sustainable talent development model.
Elevating Service Quality
The company seeks to standardize and systematize the quality benchmarks developed over the last 40 years, clearly highlighting the principles of "safety, security, and high quality." Foreign personnel will receive the same level of technical training and customer service education, ensuring consistent service standards across the board.
Contributing to Addressing Social Issues
Through household support, Minimaid strives to enhance the quality of life for dual-income families, support women's career development, ensure safe living for elderly households, and invigorate local communities. The company aims to foster a society where household support is a standard choice for everyone.
Future Outlook
With its recognition as a qualified operator in both Tokyo and Kanagawa, Minimaid is determined to further strengthen its service structure for household assistance in the metropolitan area. The company plans to create an environment where personnel from diverse backgrounds can work proudly as professionals while contributing to solving various emerging social issues, such as supporting dual-income families, elderly households, and the career continuity of women.
Minimaid Service has established itself as the preferred choice for household assistance due to several factors: 90% of its staff hold certifications (such as storage advisors or cleaning specialists), the company is Japan's first household assistance provider and is set to celebrate its 40th anniversary in March 2025, and it boasts a high satisfaction rate with a retention rate of 96% over one year.
Company Information
- - Representative: Takami Kato
- - Founded: March 1985
- - Location: 2-26-2 Sasazuka, Shibuya-ku, Tokyo, Ichigo Sasazuka Building 9F
- - Services Offered: Room cleaning, kitchen cleaning, toilet cleaning, bath cleaning, laundry, organizing, cooking, shopping
- - Website: Minimaid
- - Recruitment Site: Recruit Minimaid
Contact Information for Press Inquiries
- - Contact: Endo
- - Phone: 03-3465-3232 (Weekdays 9:00-18:00)
- - Email: [email protected]
Topics Consumer Products & Retail）
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