Cooper's Hawk Welcomes New Executives to Enhance Business Growth Strategy

Cooper's Hawk Winery & Restaurant, recognized as a premier experiential hospitality brand, is taking significant strides towards enhancing its long-term growth trajectory through the recent appointment of three senior executives. On January 28, 2025, the company revealed that it has welcomed Dawn Phillipson as Chief Financial Officer, Linda Bartman as Chief Customer Officer, and Dave Harris as Chief Technology Officer. This strategic move aims to sharpen the company’s focus on delivering superior customer experiences and optimizing its operational strategies.

A New Era in Leadership


Dawn Phillipson, the new CFO, will oversee all financial operations, ensuring that capital allocation initiatives align with the company’s broader goals of expansion and innovation. Her previous experience as CFO at Arhaus, a well-known lifestyle brand, will provide the firm foundation needed for future financial strategies. Dawn is poised to leverage her background in finance, accounting, and investor relations honed through leadership roles across diverse industries.

Linda Bartman, who steps into the Chief Customer Officer role, brings a wealth of experience from her time at SyBridge Technologies. Here, she honed her skills in customer engagement and marketing strategies that drive customer loyalty and enhance overall experience. Her expertise will be crucial as Cooper's Hawk ramps up efforts to deepen connections with customers, particularly through its highly popular Wine Club, aimed at nurturing an engaging community for wine enthusiasts.

Dave Harris, the appointed Chief Technology Officer, has a robust background in digital transformation, previously serving as Chief Information Officer at Shake Shack. His role will be to spearhead the advancement of Cooper's Hawk's technology framework, ensuring that digital and data capabilities are optimized to create seamless interactions for guests and members. With technology becoming an integral part of hospitality, his contributions will be vital in future-proofing the brand during a era increasingly shaped by digital experiences.

Vision for Strategic Growth


Tim McEnery, the Founder and CEO of Cooper’s Hawk, expressed his enthusiasm about the new executive team. He stated, “I am excited to welcome Dawn, Linda, and Dave, whose extensive experience will be instrumental in accelerating our strategic growth plans for Cooper’s Hawk.” McEnery highlighted the importance of personalized experiences in elevating brand authenticity and customer satisfaction, reinforcing the necessity for strong leadership in navigating today's competitive market.

Cooper's Hawk, established in 2005, is driven by the belief that the combination of food and wine forges enduring connections. The company currently boasts 66 restaurants and a staggering membership of over 750,000 in its Wine Club, showcasing its successful fusion of dining and wine experiences. Notably, the brand has received over 600 awards for its wine offerings and proudly holds the title of the Official Wine of the Screen Actors Guild® Awards.

In conclusion, as Cooper's Hawk embarks on this new chapter in leadership, the framework laid out by Phillipson, Bartman, and Harris indicates a clear commitment to expanding the brand’s footprint while continuously enhancing the experiences afforded to their guests and members alike. This strategic alignment across finance, customer experience, and technology sets a compelling stage for Cooper's Hawk as it ventures into its next phase of growth in an ever-evolving industry.

Topics Consumer Products & Retail)

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