#United States #logistics #Irvine #Getac ZX10 #Ward Transport

Transforming Dock Operations with Getac ZX10 Tablets

In a significant step forward for the logistics sector, Ward Transport & Logistics, a prominent less-than-truckload (LTL) carrier serving the mid-Atlantic region of the U.S., has recently integrated Getac ZX10 rugged tablets across its operations. This move aims to modernize and enhance cockpit efficiency in its 24 service centers, marking a monumental shift from outdated systems to cutting-edge technology.

The Need for Modernization

With over 1,500 employees and nearly a century of experience in the freight industry, Ward Transport understands the critical nature of managing freight efficiently. As the company focused on consistent delivery and competitive pricing, the reliance on legacy Windows-based systems became more of a hindrance than a help. The previous devices, which were often mounted on vehicles, had long boot-up times, delayed shift starts, and contributed to unproductive downtime—an issue that plagued the busy fast-paced dock environments.

Motivated by the need for rapid transitions between freight operations, management recognized the problem and sought an advanced solution. This led to the introduction of Getac ZX10 rugged Android tablets designed specifically for the demanding environments of logistics and transport.

Integrating Smart Technology

Getac’s ZX10 tablets are now seamlessly integrated with barcode scanners and scale systems used during dock operations. These tablets function as the central interface for dock workers, enabling them to capture real-time data for every movement of freight. As soon as a truck arrives, it is scanned immediately, establishing a digital log that details the weight and condition of the cargo, ensuring accuracy throughout the handling process.

Zack Stewart, the tech optimization manager at Ward Transport, highlighted the efficiency of their new process. “Every movement requires the device to capture weight data,” he noted, emphasizing the systematic tracking that ensures no freight goes misplaced. This innovative approach not only helps with accountability but allows for coaching and corrective actions where necessary, underpinning a new culture of responsibility within the workforce.

The Collaborative Design Approach

What set the deployment apart was Getac’s consultative and on-site planning approach. Getac partnered closely with the Ward Transport team to tailor their solution to meet the specific needs of the docks. This included testing various mounting configurations across different forklift models to optimize device placement for maximum driver visibility and safety. The result was a technology integration that improved operational efficiency on multiple fronts.

Since the initial deployment, Ward has reported notable improvements. The ZX10 tablets have faster start-up times and better responsiveness, which has significantly reduced the operational delays that plagued their old systems. Device reliability has also improved, leading to fewer disruptions and a marked decrease in maintenance demands.

Gaining Comprehensive Freight Visibility

The digitization of freight management has led to what Ward refers to as a ‘breadcrumb trail’ for each piece of freight. With all movements digitally captured, Ward Transport has gained invaluable end-to-end visibility across its logistical operations. This advancement supports more efficient linehaul planning and routing, vital in meeting the increasingly complex demands of customers.

Mike Zupon, the Vice President of Technology at Ward Transport, emphasizes the transformational impact of this technology. “We now have a breadcrumb trail of every piece of freight,” he states, illustrating how the visibility translates to better operational decision-making and more responsive customer service.

Future Commitment to Frontline Technology

Getac remains committed to developing rugged technology tailored for the logistics and transport sectors. By equipping dock teams with dependable devices, Getac enables operators to focus on efficiently moving freight while delivering the visibility that modern customers expect. As logistics continues to evolve, integrating advanced technology into everyday operations remains essential for organizations like Ward Transport to thrive.

About Getac

Getac Technology Corporation is a recognized leader in rugged mobile technology and intelligent video solutions. With a focus on frontline workers in challenging environments, they serve various sectors, including defense, public safety, utilities, and logistics. For those seeking to stay ahead in the fast-paced world of freight, Getac’s solutions offer the innovation and reliability necessary to flourish. For further details, visit Getac’s website or follow them on LinkedIn and YouTube.