#United States #Chicago #Workplace Culture #Help at Home #Mental Well-being

Help at Home Recognized as a Great Workplace for Mental Well-Being

In a significant accolade for employee welfare, Help at Home has been recognized by Newsweek as one of America’s Greatest Workplaces for Mental Well-being in 2025. This honor speaks volumes about the company's unwavering commitment over the last 50 years to promote a culture centered on care, safety, and emotional health among its workforce.

At the core of Help at Home's philosophy is the belief that fostering a nurturing work environment is crucial in enabling employees to feel secure and valued. By creating spaces where team members can express their authentic selves and contribute to the work culture without reservations, Help at Home cultivates a sense of belonging that greatly enhances mental wellbeing. The company has long understood that the wellbeing of its caregivers is directly linked to the quality of care provided to clients, and this mutual prioritization has resulted in a supportive workplace that reaps substantial organizational benefits.

According to Newsweek’s evaluations, companies that focus on mental health see increased employee engagement, reduced turnover rates, and heightened productivity. Help at Home, which has a workforce of approximately 60,000 caregivers and provides care for more than 70,000 clients each year, exemplifies this correlation. With caregivers delivering an impressive 85 million hours of in-home care annually, the company’s caregiver-first approach has fostered an industry-leading retention rate among caregivers and significantly extended caregiver-client relationships. On average, these relationships last four years, an achievement indicative of substantial satisfaction on both sides and a reflection of improved care outcomes.

Michelle Bonfilio, Chief Human Resources Officer at Help at Home, emphasized the company’s approach: “We regard it as our responsibility—and our privilege—to enhance our teams’ capabilities so they can excel in their roles. Our decisions are driven by a servant-leader mindset. By nurturing their mental, physical, and emotional health, our caregivers can deliver genuine and compassionate care according to our mission.” She notes that understanding and supporting the well-being of all staff is essential in striving to maintain a high standard of care.

Help at Home actively listens to its employees and focuses on continuous improvements based on feedback. The establishment of the Caregiver Committee serves to elevate caregivers' voices in the decision-making processes, ensuring their opinions are at the forefront of company initiatives. Additionally, the Help at Home Community Foundation plays a critical role in providing tax-free grants to caregivers who find themselves in personal hardship, showcasing the company’s dedication to the community.

One Georgia caregiver, Jayla, shares her positive experiences at Help at Home: “Every day here is a new opportunity; it’s always something positive. There’s never a bad day working here.” Such sentiments mirror the overall satisfaction among employees, further reflective of the company's strengths in mental well-being support and care-focused culture.

Awarded for its groundbreaking workplace dynamics based on extensive employee feedback from over 250,000 workers across the U.S., Newsweek recognized Help at Home’s programs designed specifically to bolster mental health, workplace culture, and employee satisfaction.

For those looking to understand what makes a great workplace, Help at Home’s commitment offers rich insights. It not only sets a precedent in the home care industry but also serves as a guiding star for any organization keen to invest in the health of its workforce.

To learn more about the recognized workplace, visit Newsweek's America's Greatest Workplaces for Mental Well-being 2025.

About Help at Home

Help at Home stands as the leading national provider of high-quality in-home personal care services, focusing on innovative strategies to support seniors and underserved populations. Founded in 1975, with a headquarters in Chicago, Illinois, the organization has successfully expanded to more than 200 locations across 11 states, delivering essential services to countless clients aided by a dedicated workforce.