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Integrated Research Unveils Enhanced Webex Monitoring Features

At the recent Enterprise Connect event in Orlando, Florida, Integrated Research (IR) took a significant step forward in its Webex monitoring solutions by introducing new capabilities specifically tailored for Webex Calling Dedicated Instance. This upgrade reinforces IR's position as a frontrunner in providing comprehensive monitoring tools that cater to various aspects of Webex functionality, including Calling, Meetings, and now, Dedicated Instances.

What Is Webex Calling Dedicated Instance?

Webex Calling Dedicated Instance is a private cloud deployment designed for enterprises looking to maintain complete control over their Unified Communications (UC) systems. This system allows businesses to customize their UC environment securely while leveraging the flexibility and scalability of cloud solutions. However, the complexity of managing these dedicated environments necessitates robust monitoring for optimal performance.

The Importance of Enhanced Visibility

In an era where organizations heavily rely on digital communication tools, ensuring seamless operations is crucial. The latest enhancements from Integrated Research focus on eliminating blind spots that IT teams often face when managing complex UC systems. By providing deep visibility, IR enables organizations to proactively monitor their UC performance.

Ian Lowe, the CEO of Integrated Research, emphasized the significance of these developments, stating, "Organizations adopting Webex Calling Dedicated Instance need confidence in their UCC performance. This enhancement makes IR's Webex offering the most advanced independent monitoring solution, providing unmatched visibility and control over enterprise UC environments."

Key Features of the Enhancement

The newly announced features are designed to empower IT teams with the tools they need to:
1. Prevent Disruptions: Proactively identify potential performance issues before they escalate.
2. Optimize Performance: Utilize real-time insights to enhance the operational efficiency of Webex applications.
3. Manage Configurations Effectively: Gain full control over system setups, integrations, and scalability options that fit organizational needs.

With these capabilities, enterprises can ensure not only optimal performance but also a more significant return on their investment in collaboration technologies.

Experience It Firsthand

Those attending this year’s Enterprise Connect event have a unique opportunity to witness these innovations in action. Integrated Research invites attendees to visit booth #1200 for exclusive live demonstrations of the Webex Calling Dedicated Instance solution. This interactive experience will showcase the practical applications of the new monitoring tools and how they can transform the user experience within Webex ecosystems.

Future Availability

The enhancements to IR's Webex monitoring solution will be made available at the end of March 2025, aligning perfectly with the growing demand for robust UC performance management tools across industries.

About Integrated Research

Founded in 1988, Integrated Research (ASX:IRI) has established itself as a leading provider of performance management solutions designed for critical IT infrastructure, financial transactions, and communication ecosystems. Their commitment to innovation and excellence has driven them to develop smart solutions that optimize performance and enhance technology experiences for businesses worldwide. For more information on IR and their solutions, visit www.ir.com.

As organizations move forward in a digitally driven environment, tools that offer deeper visibility and operational control will be vital in ensuring sustained productivity and efficiency.