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Roots Recognized for Innovation in the Insurance Industry

On July 16, 2025, Roots, a trailblazer in agentic AI for insurance, proudly announced its selection for PropertyCasualty360's prestigious Insurance Luminaries Class of 2025 in the Technology Innovation category. This recognition is a hallmark of innovation in the property and casualty insurance sector, underscoring the contributions of leaders who strive to modernize and humanize this complex industry.

According to Elana Ashanti Jefferson, the Editor in Chief, the Insurance Luminaries program seeks to highlight impactful leaders in the insurance domain. This year’s assessment focused on nominees’ achievements, the influence their work has had on the industry, and their commitment to ethical practices and exceptional service. Jefferson stated, "Insurance involves intricate processes with countless facets, which is why we relish in this annual opportunity to celebrate those making a tangible difference in the field."

Roots and Its Game-Changing AI Platform

Roots has experienced quick adoption of its AI-centric platform among insurance entities eager to revolutionize their underwriting, claims, and customer service frameworks. Central to this transformation is InsurGPT™, a unique model crafted specifically for the insurance landscape. By deploying specialized AI agents trained to navigate the complexities of insurance, Roots generates significant improvements in operational efficiency and customer satisfaction.

"Being acknowledged as a 2025 Insurance Luminary for Technology Innovation is a remarkable achievement for us, validating the journey we have embarked on at Roots," remarked Chaz Perera, Co-Founder and CEO of Roots. He emphasized the future of insurance lies in models that are purpose-built and deeply understanding of the industry's nuances. "InsurGPT™ is more than just advanced AI; it embodies our philosophy of delivering clarity, swift service, and empathetic responses at scale. True innovation enhances user engagement - that principle drives us daily."

Impact and Growth of Roots' AI Technology

The rapid growth of Roots and its tangible impact across the entire ecosystem of insurance reinforce the necessity and scalability of its technological offerings. Developed specifically to address the unique challenges of the insurance sector, InsurGPT™ captures and processes vast amounts of data, enhancing decision-making and customer interactions. This capability has made it an invaluable resource for leading insurance carriers and brokers, including three of the top five property and casualty insurance carriers — a testament to its effectiveness and reliability.

Furthermore, Roots maintains a focus on releasing teams from cumbersome workflows, empowering them to concentrate on providing outstanding customer experiences. The company has built a reputation for delivering unprecedented accuracy and speed in operational tasks, enabling insurers to meet the evolving demands of the industry.

Conclusion: A Bright Future for Insurance with AI

As the insurance industry faces increasing challenges, Roots stands as a beacon of innovation, striving to align cutting-edge technology with ethical and human-centered practices. Its mission is not solely about integrating AI but fundamentally transforming how the industry operates to prioritize clarity and customer unity. The accolade from PropertyCasualty360 amplifies Roots' commitment to shaping the future of insurance and ensuring that the sector adapts beneficially to advancements in artificial intelligence.

For further insights and information, visit www.roots.ai.

About Roots

Roots is at the forefront of AI-powered solutions tailored for the insurance industry. The company's groundbreaking agentic AI platform empowers insurers to revamp their operations with unparalleled speed and precision. InsurGPT™, the company’s pre-trained, insurance-specialized AI, promises rapid results—in weeks, not months—enabling major carriers to focus on exceptional customer service amidst the complexities of the insurance landscape.