TriNet Highlights Major Workplace Trends in 2025 Survey for SMBs and Employees

Introduction


TriNet, a key player in providing human resources solutions for small and medium businesses, has released its annual findings in the 2025 State of the Workplace report. This comprehensive survey offers invaluable insights into the current dynamics within U.S. small and medium-sized businesses (SMBs).

Overview of the Study


Conducted with the help of Qualtrics, the report is based on feedback from over 1,000 respondents, comprising both employees and employers across various sectors including financial services, technology, and nonprofit organizations. The report uncovers several crucial themes such as employee engagement, the adoption of artificial intelligence, work-life satisfaction, and understanding of employee benefits.

Key Findings


1. Employee Engagement Levels: The report indicates that while employee engagement has seen an uptick, it's not as significant as employers perceive. Approximately 47% of employers believe their employees are 'extremely engaged,' which represents a 10-point rise from last year. However, only a third of Gen Z employees share this perspective, hinting at a disconnect between perceptions and actual engagement levels.

2. Workplace Flexibility: As the nature of work evolves, flexibility is becoming crucial. Employers favor a hybrid model where employees spend three days in the office, up 5% from the previous year. Despite this preference, only 14% of employees concur, suggesting a need for better alignment between employer expectations and employee desires.

3. Skills Gap Awareness: The talent readiness gap is becoming increasingly evident. While 46% of employers express confidence in their employees' capabilities, a shrinking number of employees share this sentiment—falling from 59% the previous year to just 49% in 2025. This signals an urgent call for upskilling initiatives within organizations to bridge this gap.

4. Artificial Intelligence Adoption: With AI now commonplace in small businesses, 94% of employers and 84% of employees report using it in their daily tasks. However, there’s a reluctance in applying AI for sensitive HR tasks, such as offboarding and training, emphasizing the continued value of human touch and empathy in these areas.

5. Mental Health and Benefits Understanding: Mental health support is gaining traction with employers acknowledging its importance—37% deem it ‘extremely important,’ up from 28%. Furthermore, there’s a noticeable interest in fertility coverage and childcare assistance. These areas demonstrate a rare alignment between employer and employee perspectives, with both groups increasingly recognizing their significance.

6. Increased Focus on Discounts: The demand for employee discounts is on the rise, with employers marking it as ‘extremely important’ climbing to 32%. Employees also show growing recognition, with ‘moderately important’ responses increasing to 36% from the previous year’s 29%.

Conclusion


The 2025 State of the Workplace report by TriNet reveals significant trends that all SMBs should consider in their operational strategies. As the landscape of work continues to evolve, organizations must adapt to changing employee expectations and the broader implications of technology on workplace engagement and wellbeing. The full report provides deeper insights and benchmarks for HR leaders and business executives seeking to enhance their workplace environments.

For a full exploration of the report, including generational and industry breakdowns, visit TriNet.com. Employing these insights could place businesses at a competitive edge in an ever-transforming work environment.

Topics General Business)

【About Using Articles】

You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.

【About Links】

Links are free to use.