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Integris Expands Its Reach with New Legal Practice

In a bold move to cater to the unique needs of law firms, national IT Managed Service Provider (MSP) Integris has introduced a new legal practice focused on delivering specialized IT support. Launched this week, the practice aims to offer law firms comprehensive IT solutions that address the critical demands of cybersecurity and compliance, essential in today’s rapidly evolving legal landscape.

The new initiative features a subset named "Empower Legal," part of Integris’ broader service package, "Empower." This strategic development underscores the long-standing relationship Integris has cultivated with law firms since its inception. The company's founder and CEO, Rashaad Bajwa, originally aimed to pursue a legal career but redirected his focus towards technology services that support the legal industry. As a result, Integris has developed a significant presence in the market, serving hundreds of law firms across the nation.

Dedicated Services for Law Firms

What sets this legal practice apart from traditional IT support services is the introduction of dedicated Virtual Chief Information Officers (vCIOs) who possess deep knowledge of law firm operations. According to Integris’ Chief Revenue Officer, Anthony DeGraw, these strategic advisors are adept in legal line-of-business applications and are well-versed in the intricacies of legal practices. They are tasked with providing tailored advice and responding quickly to the ever-changing demands of law firms' IT needs.

Additionally, the practice features dedicated legal support pods, designed to operate during extended hours. This approach is particularly beneficial for mature law firms that face tight deadlines and manage heavy caseloads. DeGraw emphasized the importance of responsiveness and adaptability, noting that these qualities are crucial in maintaining the operational efficacy of law firms.

Addressing Industry Concerns

Integris’ decision to launch this focused legal practice was significantly influenced by a survey conducted in 2024 involving over 700 law firm clients. The findings revealed that 39% of respondents would consider leaving their law firm following a data breach. Furthermore, concerns regarding the use of artificial intelligence in managing sensitive legal matters were prevalent, with 81% of participants expressing unease. These results highlight the pressing need for law firms to prioritize IT investments to mitigate risks and enhance their service delivery.

Greg Cooke, Integris VP of Legal, articulated the company’s commitment to this initiative, stating that law firms form one of Integris’ largest and most loyal client bases. He further remarked that establishing this specialized practice is not merely about providing service but is a pivotal move towards delivering solutions that protect and propel law firms into the future. Cooke expressed pride in fortifying the partnerships with both existing and new law firms that seek a premium IT service that stands out through exceptional service quality.

A Growing Portfolio

With this launch, Integris marks its second specialized industry vertical after introducing its Financial Institution Division in 2023. This expansion reflects Integris’ dedication to addressing the unique challenges faced by different sectors, ensuring that IT strategies are meticulously tailored to meet the specific needs of each industry.

For those interested in learning more about Integris’ legal practice or exploring IT managed services, comprehensive information is available on the company’s website. Integris stands out as a national leader in IT services, dedicated to empowering small and mid-sized firms through technological innovation.

About Integris

As a nationally recognized managed IT service provider, Integris aims to facilitate success for small and mid-sized companies through advanced technology solutions. With a growing network of local service offices and strong partnerships with technology vendors, Integris offers tailored system platform management that is secure, regulation-ready, and aligned with specific industry demands. Consistently featured on the Inc. 5000 list of fastest-growing companies, Integris continues to thrive backed by the private equity firm OMERS Private Equity.

For more detailed insights into Integris and its latest offerings, visit integrisit.com.