Comprehensive Consultation Event for Senior Housing Needs in Japan

Understanding the Challenges of Senior Housing in Japan

In recent years, the number of housing options for the elderly in Japan has been on the rise. As of 2024, there are 16,543 paid nursing homes and 8,326 service-equipped senior housing facilities across the nation, according to the Ministry of Health, Labor and Welfare. With this growth, however, has come an increase in concerns and complaints regarding these facilities. Last year, the National Association of Paid Nursing Homes received 651 reported grievances, often related to the quality of care services, issues concerning restoration fees, and staff behavior.

To address these concerns, the National Association of Paid Nursing Homes is organizing a two-day event titled “Comprehensive Consultation Event for Senior Housing Needs” on March 12 and 13, 2026. This initiative, backed by the Ministry of Health, Labor and Welfare, aims to provide a platform where current and prospective residents of paid nursing homes can voice their concerns, ask questions, and seek advice regarding their housing options.

What You Can Expect at the Consultation Event

The event welcomes seniors and their families to discuss a variety of topics related to senior housing, including:

- Types of senior housing available and how to choose the right option.
- Services and amenities offered to residents after moving in.
- Handling disputes related to high restoration fees upon leaving the facility.

The consultation is free of charge, and we encourage participants to reach out through our dedicated toll-free number: 0120-180-885. Experienced advisors will be available to assist with queries, and for those who wish for a more personal touch, we offer the option for in-person consultations upon request, following an initial phone conversation.

Event Time and Details:

- Organizer: National Association of Paid Nursing Homes, Complaints Response Committee
- Supported by: Ministry of Health, Labor and Welfare
- Dates: March 12 (Thursday) and March 13 (Friday), 2026
- Consultation Hours: 10 AM to 4 PM
- Consultation Methods:

- Phone: Toll-free 0120-180-885 (available only during the event dates)
- Fax: 03-5207-2760
- Contact Form: Inquiry Form

The Role of the National Association of Paid Nursing Homes

Established under the provisions of the Elderly Welfare Act, the National Association of Paid Nursing Homes was founded to protect the rights of residents and promote the healthy development of service providers. Their main activities include:
1. Resident Protection Services:
- Managing lifestyle assurance and support systems for residents.
- Establishing a complaints committee to accept grievances.
- Providing information and educational resources to prospective residents.

2. Operational Support for Service Providers:
- Conducting research and surveys related to the paid nursing home business.
- Developing guidelines and conducting training to enhance service quality.

3. Cooperation with Local Governments:
- Supporting training and guidance for local providers on best practices.
- Disseminating information that aids in effective oversight of services.

Through these efforts, the association strives to contribute to a supportive and encouraging environment for seniors in Japan as society continues to evolve in its approach to elder care.

Conclusion

If you or a loved one is navigating the complexities of senior housing, don’t hesitate to reach out to the National Association of Paid Nursing Homes during the consultation event. It’s an invaluable opportunity to get the necessary guidance and support in these critical matters concerning senior living. We look forward to assisting you in finding the best possible housing solutions for your needs.

For further inquiries, please contact the National Association of Paid Nursing Homes’ Business Division at: