Nikka Home Client Survey
2026-02-27 18:01:06

Nikka Home Achieves 90.8% Satisfaction in Client Questionnaire and Sees Bath Renovation as Top Priority

Nikka Home Client Satisfaction Survey Results



Nikka Home Co., Ltd. conducted a comprehensive survey from January 31 to February 15, 2026, targeting 130 clients who have utilized their services in the Kanto region. The results revealed a noteworthy satisfaction rate of 90.8%, with clients expressing that they are living comfortably in their renovated spaces. This high level of satisfaction highlights the quality of work done by Nikka Home and presents an optimistic outlook for future renovation demands.

Survey Overview


  • - Participants: 130 Nikka Home clients in the Kanto region
  • - Survey Method: Online questionnaire
  • - Location Breakdown:
- Tokyo: 37.7%
- Kanagawa: 33.1%
- Chiba: 13.8%
- Saitama: 13.1%

Client Comfort and Future Renovations


When asked about their overall satisfaction with the renovations, 90.8% reported that they felt comfortable in their homes post-renovation, while 7 out of 10 respondents indicated plans to consider further renovations. This statistic emphasizes a growing interest in improving living conditions, even for those who have already undertaken renovations.

Popular Renovation Areas


Among those clients looking to renovate again, the survey highlighted the most desired areas for improvement. Here are the top five responses:
1. Bathroom/Bath Area: 20 clients
2. Kitchen Area: 19 clients
3. Washroom: 17 clients
3. Toilet Area: 17 clients
5. Wall Finishing and Renovation: 31 clients

This data indicates a clear preference for enhancing bathroom facilities, reflecting a trend toward making personal living spaces more pleasant and functional.

Interest in Energy-Efficient Renovations


Another important finding from the survey was that 53.1% of respondents showed a keen interest in energy-efficient renovations. This interest stems from a combination of factors:
  • - Enhanced Insulation Performance: 36 clients
  • - Awareness of Rising Energy Costs: 30 clients
  • - Personal Experience of Previous Renovations' Benefits: 17 clients

The results underscore a dual focus on comfort and sustainability, particularly against the backdrop of rising temperatures and climate change concerns.

Government Assistance for Renovations


Furthermore, the survey revealed that an impressive 72.3% of respondents are interested in utilizing government or local subsidies for renovations. The primary sources of awareness for these funding options are media reports, local government communications, and suggestions from Nikka Home itself.

Nikka Home's Commitment to Client Satisfaction


In recognition of the importance of post-renovation support, Nikka Home's Kanto branch has reinforced its after-service maintenance system. Since April 2021, they have launched a dedicated LINE account for OB clients, ensuring accessible support and a long-term relationship with clients.

Conclusion


Nikka Home's recent survey highlights not only high levels of client satisfaction but also indicates a strong ongoing interest in home renovations, particularly in areas such as bathrooms. As concerns over energy efficiency grow, the company's commitment to client support and the effective utilization of government funding could play pivotal roles in shaping the future of home improvements in Japan.

For more information about Nikka Home and its services, please visit the official website or contact their PR department.


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Topics Consumer Products & Retail)

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