#United States #New York #ASA #MediDrive #SPRYT

MediDrive Partners with SPRYT to Revolutionize Patient Access

On January 13, 2026, MediDrive, a prominent player in the US healthcare transport sector specializing in Non-Emergency Medical Transportation (NEMT), announced its strategic investment in SPRYT, an Irish health-tech company renowned for its AI receptionist platform, Asa. This collaboration is set to enhance patient access to care by integrating advanced logistics and artificial intelligence.

Commitment to Healthcare Innovation

MediDrive's investment exemplifies its dedication to developing an intelligent ecosystem in healthcare transport. By fostering a cohesive experience where patients can conveniently schedule appointments and transportation within a unified platform, MediDrive aims to streamline healthcare logistics comprehensively.

Alan J. Murray, MediDrive's President and CEO, emphasized the importance of this integration, stating, "SPRYT has built one of the most compelling AI platforms in healthcare, redefining how patients connect with care. Our partnership allows us to break down barriers that prevent patients from attending their pre-scheduled appointments."

Integrating Transportation and Care Scheduling

This partnership will see the integration of MediDrive's Transportation Management System with SPRYT's Asa platform. Patients will enjoy the seamless experience of scheduling their transport—be it via car, shuttle, or non-emergency medical vehicle—simultaneously as they arrange their medical appointments.

For healthcare systems, the result is enhanced operational efficiency, fewer missed appointments, and increased patient engagement across various demographics. This integration is particularly beneficial for payers who offer transportation benefits, providing enhanced visibility and better management of resources.

The integration will bring about several benefits:

• - Increased appointment adherence: This will minimize missed appointments and lower the impacts of avoidable downstream costs.
• - Predictable utilization of transportation: The automated system will lead to less erratic or unnecessary trip requests.
• - Reduced administrative burden: The reliance on AI for scheduling and communication will alleviate manual processing needs.
• - Enhanced member experiences: Particularly for high-need individuals, streamlined access to transport can significantly improve their healthcare journey.

Proven Success in Healthcare

SPRYT's Asa platform already showcases considerable efficacy, contributing to over a 160% improvement in attendance rates across the seven National Health Service (NHS) regions in England. Its deployment is also expanding across leading health systems in the US, with ongoing pilot projects in regions such as Saudi Arabia and the UAE.

Neill Dunwoody, Co-Founder and COO of SPRYT, remarked, "By integrating our AI insights with MediDrive's extensive transport network, we are bridging the gap between patient intent and attendance. Together, we aim to ensure that individuals seeking care don’t encounter logistical hurdles."

About MediDrive and SPRYT

MediDrive is committed to enhancing American health and well-being through reliable transportation services geared toward medical appointments. Their focus on Non-Emergency Medical Transportation is complemented by their advanced technology offering. Furthermore, MediDrive caters to programs such as Medicare Advantage and Medicaid, making it a critical player in addressing social determinants of health.

SPRYT, headquartered in Ireland, continues to innovate healthcare technology with its Asa platform, which automates scheduling and communication processes, thus enhancing patient engagement and attendance rates. The award-winning system uses conversational AI coupled with behavioral science to streamline appointment management.

By intertwining their expertise, MediDrive and SPRYT are setting a new standard for patient-centered logistics that could transform access to healthcare across several markets.