Revolutionizing Retail Operations: Biki Japan Adopts poscm_plus Hybrid Cloud POS System

In a strategic move to enhance operational efficiency, Biki Japan, a Tokyo-based company specializing in women's ready-to-wear and accessory manufacturing, has integrated the hybrid cloud POS system, poscm_plus, developed by Webbase, headquartered in Osaka. This adoption reflects a significant shift towards a more flexible and resource-efficient retail system.

The Need for Change

Biki Japan's previous POS system frequently fell short in meeting the company’s operational requirements. Many requests from the retail locations were met with insufficient support, placing an undue burden on the headquarters to answer queries that could overwhelm staff resources. Additionally, there was an increasing concern over the aging technology of the existing POS system. Consequently, during the search for a new solution, the team found itself drawn to poscm_plus, especially since they had employees familiar with its capabilities from past experiences.

Key Features and Benefits of poscm_plus

The poscm_plus system stands out due to its user-friendly interface and customizable options that align with Biki Japan’s unique needs. The simplicity of its core functionalities was a major factor in the decision, as staff members could easily adapt to the system without extensive training. Moreover, the availability of customer support every day from 9 AM to 11 PM has been a tremendous advantage, significantly reducing the workload on headquarters. Biki Japan’s personnel now have the assurance that their queries will be addressed promptly, allowing them to focus on their strategic initiatives.

The economic benefits of shifting to a cloud-based system are evident. The subscription model mitigates the risks associated with outdated servers, allowing them to maintain operations without incurring significant IT overhead costs. Additionally, the longevity of the service in the market gave Biki Japan confidence in its reliability and effectiveness.

Cloud Versatility and Hardware Utilization

One of the significant advantages of poscm_plus is its flexibility in integrating with various hardware. The system can run on existing devices, including Toshiba's specialized POS models like QT-20, QT-30, QT-200, and QT-300. This capability means that Biki Japan could transition to a cloud POS setup without a complete overhaul of its hardware, thus avoiding unnecessary expenses while also being environmentally conscious by not discarding usable technology.

Comprehensive Support Structure

Webbase's commitment to customer success is reflected in its robust support structure. The API and FTP integration options ensure that poscm_plus can seamlessly fit into any existing infrastructure, making adoption straightforward. Given that Biki Japan has previously faced disappointments with customer support, the well-organized structure at Webbase provides reassurance to its workflow.

Commitment to Innovation in Retail

Webbase is dedicated to providing systems that generate measurable results, driven by the mission to eliminate excess in the retail industry and improve sales effectiveness. With the slogan, “Zero Loss. Radiant Retail,” they aim to be at the forefront of technological advancements in retail.

Overall, Biki Japan’s decision to adopt the poscm_plus hybrid cloud POS system signifies not just an upgrade to technology, but a leap towards modern retail management where flexibility, support, and efficiency play foundational roles.

For anyone interested in understanding how a hybrid cloud POS can transform retail operations, Biki Japan's journey serves as a relevant case study promoting innovative solutions in retail management. You can access and read more on the findings at the following link: Biki Japan Implementation Case Study.

About Webbase

Founded in December 1999, Webbase has consistently aimed to support the retail industry's challenges by delivering tailored solutions. With offices in Osaka and Tokyo, they remain committed to driving meaningful advancements within the retail sector.

For further inquiries, please contact the public relations division at Webbase via email at [email protected].