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A Case Study on Internal Information System Integration in Sumida Ward

In a time where digital transformation is paramount, Japan System Co., Ltd. has made significant strides in overhauling financial accounting systems in Sumida Ward, Tokyo. The integration of their FAST Financial Accounting solution is a testament to modernizing public sector operations and offering flexibility in managing public finances.

Background and Challenges

Prior to the implementation, Sumida Ward faced numerous hurdles with its financial and public accounting systems. The systems operated in silos, lacking coordination, which resulted in burdensome bookkeeping practices during the fiscal closings. Additionally, data was compiled in Excel, which proved labor-intensive for the planning department. Moreover, the existing system was tailored only for Internet Explorer, necessitating a replacement to ensure compatibility with modern browsers like Edge. Another daunting challenge was the absence of a robust communication tool, making it difficult to convey urgent information during emergencies.

Successes Post-Implementation

The integration of Japan System’s FAST Financial Accounting solution yielded remarkable results. The internal information systems became seamlessly interconnected, liberating staff from manual processes and facilitating flexible work styles. Through innovative procurement strategies, Sumida Ward managed to keep customizations to under 10%, illustrating efficient resource management. Post-implementation surveys indicated high satisfaction rates among personnel managing the system, showcasing the benefits of the new technology.

Spotlight on the FAST Financial Accounting System

Japan System’s FAST Financial Accounting not only enhances the PDCA cycle in public administration—covering planning, budgeting, execution, financial closing, and evaluation—but also contributes to the digital transformation (DX) of local governments. The system supports various aspects such as paperless processes, electronic approvals, and in-depth data analysis, thus amplifying operational efficiency and transparency. Japan System provides comprehensive support for these implementations, including business process reengineering (BPR) and DX consulting, ensuring municipalities can maximize their operational potential.

The FAST system has proven its worth over the past 40 years, helping more than 280 municipal entities across Japan with their financial accounting needs. Notably, 13 out of the 23 wards in Tokyo have adopted this solution.

Conclusion

Japan System's integration efforts in Sumida Ward serve as a benchmark for other municipalities seeking to modernize their financial systems. With its focus on minimizing customization and enhancing user satisfaction, the case presents a replicable model of effective digital transformation in local government.

For further details on the project, please visit Japan System's case study webpage.

Japan System is dedicated to reshaping the landscape of public sector finance, making it more responsive to the needs of the community and adaptable to future challenges.