#United States #patient experience #Claymont #A.I. Awards #Vital Inpatient

Vital Inpatient Named a Finalist at 2025 A.I. Awards

Vital Inpatient, an AI-based solution focusing on improving patient experiences, has recently been recognized as a finalist for the prestigious 2025 A.I. Awards in the category of Best Use of AI-Driven Personalization. This accolade highlights the platform's significant contributions towards enhancing the healthcare experience by utilizing advanced technology.

Revolutionizing Patient Engagement

At the core of Vital Inpatient's innovation is its ability to leverage real-time Electronic Health Records (EHR) data to provide tailored guidance to patients throughout their hospital stays. The AI system not only elucidates the daily care plan and test results but also assigns vital educational content aimed at empowering patients to take charge of their own healthcare. This comprehensive approach to patient engagement truly personalizes the hospital experience, as each individual receives information that is easy to understand and act upon.

The platform operates through a simple, no-download app, making it accessible for all patients regardless of their technological proficiency. Users can effortlessly track their health goals, receive lab results, order meals, and communicate service requests—all within a streamlined interface. Such user-friendly features have proven essential in improving patient satisfaction.

Impact on Healthcare Outcomes

Vital Inpatient's introduction in clinical environments has led to measurable improvements in healthcare outcomes. Notable statistics reveal a decrease in 30-day readmissions—highlighting the solution's effectiveness in ensuring patients fully understand and adhere to their treatment plans. The app supports clinical staff by enhancing communication with patients, ultimately reflecting positively in HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores, which evaluate patient experiences across various healthcare settings.

Aaron Patzer, CEO of Vital, expressed, "We are honored to be named a finalist in the Best Use of AI-Driven Personalization category of The 2025 A.I. Awards. This validates our hypothesis that AI can actually make healthcare more personal and more human, particularly when doctors and nurses are severely overloaded." Such recognition reinforces Vital's commitment to making significant strides in patient-centered care.

Acknowledgment from Industry Leaders

The A.I. Awards, organized by The Cloud Awards, celebrates pioneers in artificial intelligence and machine learning across the globe. This year’s competition has witnessed remarkable entries from organizations of various sizes across North America, Europe, and the Asia Pacific region. James Williams, the CEO of The Cloud Awards, noted, "The competition is proving to be extremely close this year due to the high standard of submissions. Vital's solution stands out not only in terms of technological innovation but also in its genuine impact on the patient care experience."

As the final evaluation begins, winners from each category will be announced on October 13, 2025. Interest in the full shortlist can be accessed through The Cloud Awards website.

About Vital

Vital is an innovative AI-powered platform aimed at revolutionizing the patient experience. Its mission is to enhance the patient journey through timely updates, predictive wait times, and clear explanations of complex medical information. Recognized as the number one company in patient experience by KLAS, Vital has successfully impacted the metrics that matter, achieving reductions in left without being seen (LWOBS) and other critical indicators. The platform's design ensures seamless compatibility with existing EHR systems, which, along with its high adoption rates, signifies the growing demand for technology in healthcare.

In summary, Vital Inpatient's recognition as a finalist in the 2025 A.I. Awards underscores the undeniable role of AI in tailoring healthcare solutions that resonate on a personal level with patients. The journey towards improved patient experiences continues, and Vital is leading the charge.