Introduction
NITACO, headquartered in Tokyo, continues to transform the construction industry with its specialized outsourcing service,
Tsukunobi BPO. Recently, the company has proudly announced that the number of specialized staff has exceeded 500. Tsukunobi BPO is specifically designed to assist construction firms by streamlining tedious tasks like documentation, estimation, and project management to reduce administrative burdens that often hinder project execution.
Challenges in the Construction Industry
The Japanese construction sector is grappling with a profound labor shortage and extended working hours due to the aging workforce and the decline in young talent. Starting April 2024, the government will impose stricter limits on overtime, complicating the already challenging balance between fieldwork and administrative responsibilities. Many construction companies struggle to adequately support both on-site and office staff, leading to significant delays in important tasks such as:
- - Delayed estimations and public project documentation
- - Excessive time spent on safety documentation and construction plans
- - Inability to pursue new client inquiries, resulting in lost opportunities
In this context, a growing need has emerged among construction firms to find efficient solutions for non-core activities without increasing their workforce.
What Is Tsukunobi BPO?
Tsukunobi BPO is not just an ordinary outsourcing service; it aims to create an environment where construction companies can focus on their core operations while outsourcing complex, industry-specific tasks. One standout feature of Tsukunobi BPO is its innovative model that allows companies to request unlimited services at a fixed rate. Services provided by experienced professionals from the construction field range widely, including:
- - Creating construction plans and safety documentation
- - Drafting contracts, reports, and various submissions
- - Production and revision of construction diagrams using CAD, BIM, and CIM technologies
- - Preparing estimates and quantity take-offs
- - Managing construction office tasks (e.g., invoicing, data entry, document organization)
- - Supporting project management (e.g., organizing photo data, creating progress reports)
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Benefits of a Team of 500 Specialists
Having a dedicated team of 500 professionals provides various advantages to construction companies:
1.
Outsource a Wide Range of Tasks
With such an extensive team, firms can now smoothly outsource previously piecemeal tasks that were managed in-house, enabling them to delegate numerous activities. This includes documentation across various fields of construction: architectural, civil, mechanical, and electrical.
2.
Support for Sudden Workforce Shortages
With an expanded workforce, Tsukunobi BPO can effectively act as a buffer during times of staffing shortages due to unforeseen circumstances such as sudden resignations or maternity leave, or when an influx of projects demands more resources.
3.
Flexibility in Assigning Tasks as Needed
Businesses can modularly assign projects according to their specific challenges, scaling their operational capacity efficiently. This includes everything from general documentation to specialized estimating tasks, depending on the company's needs.
The Expertise Behind Tsukunobi BPO
Each of the 500 specialized staff members comes from various backgrounds, including major construction firms, subcontractors, and architect offices. They are experienced in tasks such as construction documentation, technical documentation, estimating, and assisted project management. This diverse expertise allows for tailored assignments to meet specific project requirements. Whether you need someone familiar with public works documentation or someone experienced in estimating as part of mechanical construction, our system allows for precise match-making.
Expected Outcomes from Utilizing Tsukunobi BPO
1.
Significant Reduction of Back Office Workloads
By delegating back-office tasks, companies can refocus on central operational responsibilities like project management, subcontractor coordination, and client interaction.
2.
Minimizing Overtime Risks
Outsourcing back-office functions helps avoid the pitfalls of chronic overtime, mitigating burnout and loss of motivation among employees, ultimately lowering turnover risk.
3.
Optimizing Opportunities and Enhancing Quality
With the capacity to re-engage in previously neglected estimates and bids, construction firms can maximize their project opportunities.
4.
Cost-Effective Staff Training and Knowledge Accumulation
By organizing knowledge within a specialized external team while also utilizing in-house templates and pricing structures, companies can facilitate the accumulation of knowledge for junior and mid-level staff to reference easily.
Target Audience and Implementation Cases
Tsukunobi BPO has successfully implemented solutions for various businesses facing extended work hours and those struggling to adapt to new overtime restrictions. For firms ready to take on more bids in light of resources being limited, Tsukunobi BPO provides the ideal avenue to enhance capacity and capability.
Conclusion
Tsukunobi BPO by NITACO stands at the forefront of the construction business revolution, offering solutions that not only address existing challenges but promote a sustainable future for the industry. If you're interested in knowing how such a collaboration could benefit your operations, we encourage you to reach out for a
free consultation today!
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About NITACO
NITACO is committed to creating 1 million laborers in the construction industry through the innovative use of IT and BPO solutions. From services like Tsukunobi BPO to various support systems for the construction sector, NITACO is dedicated to the prosperity of this crucial industry.