#United States #Charlotte #North Carolina #Piedmont Natural Gas #Winter Heating

Piedmont Natural Gas Reduces Rates for North Carolina Customers

As the chilly air begins to settle over North Carolina, Piedmont Natural Gas has taken a proactive approach by announcing a reduction in rates for its residential customers. Effective November 1, the average customer will see their annual bill decrease by almost $12, marking the fifth rate cut this year. This is particularly welcoming news as households prepare for the winter heating season.

A Strategy for Savings

The recently implemented rate decrease is not just a fleeting change but a part of Piedmont's ongoing commitment to adjust their rates to better accommodate their customers. This year has witnessed several reductions, with adjustments made in January, February, April, and June, culminating in a total cost reduction of around 9%, or approximately $112 annually for the average residential customer.

Emily Henson, the president of Piedmont Natural Gas, expressed her dedication to customer comfort during the colder months. She stated, "When cold temperatures arrive, reliable heat inside your home isn't just a convenience; it's a necessity. We understand the importance of manageable heating bills, especially when many household costs are on the rise."

Direct Benefits to Customers

Customers will notice these adjusted rates reflected in their November bills, with the complete impact becoming more evident in the following months. Piedmont has consistently strived to manage their costs prudently, allowing them to pass the savings directly on to their customers. All rate changes implemented for North Carolina are supervised and approved by the North Carolina Utilities Commission, ensuring transparency and fairness in pricing.

Programs Supporting Customers

In addition to the rate reduction, Piedmont Natural Gas remains committed to supporting customers in managing their energy bills proactively throughout the year. Several options are available to assist with budgeting and cost management:

• - Equal Payment Plan: This program allows customers to distribute the costs of their natural gas bills evenly over the year, reducing spikes in monthly payments.
• - Payment Assistance: Those who require additional assistance can contact Piedmont representatives for help in managing payments effectively. Details about the assistance programs can be found on the company's official website.
• - Energy-Saving Tools: Tools are available to aid customers in identifying energy-saving opportunities within their homes, promoting sustainable and financial efficiency.
• - Customer Assistance Program: This initiative provides eligible customers with a monthly credit on their bills from November to March, ensuring those who need it most receive vital support.

Looking Forward

Piedmont Natural Gas, a subsidiary of Duke Energy, serves over one million customers across North and South Carolina, providing essential services that many depend on. As winter nears, the company's proactive measures showcase an understanding of community needs and aim to alleviate financial burdens during colder months.

With reliable natural gas service at reasonable rates, Piedmont continues to foster customer appreciation and loyalty. By adjusting their rates and offering supportive programs, they are not only enhancing the customer experience but are also contributing to the well-being of homes across North Carolina.

Follow Piedmont Natural Gas on their social media channels for updates on services and helpful tips on energy management as winter unfolds. For inquiries about assistance programs or any information, customers can reach out at 800.752.7504 or visit their website.