IGEL Introduces Emergency Mode to Enhance Business Continuity During Cyber Incidents

IGEL Enhances Business Continuity with the Introduction of Emergency Mode

In today’s digital landscape, security incidents like ransomware attacks are becoming increasingly prevalent. IGEL, a leading global software company providing the IGEL Adaptive Secure Endpoint Platform™, has recently announced the general availability of its Emergency Mode, an innovative feature that serves as a crucial management tool within the IGEL Business Continuity Disaster Recovery™ (IGEL BCDR™) solution. This new mode allows organizations to restore secure access within minutes during cyber attacks or Windows system outages.

Rapid Response to Cyber Threats

With the rise in cyber security threats, including a 14.42% increase in ransomware complaints in 2025, organizations must be prepared for swift recovery procedures. The latest FBI report on Internet Crime highlights the escalating frequency and sophistication of these cyber threats, necessitating seamless business continuity. During such incidents, authorized administrators can leverage the IGEL BCDR™ with Emergency Mode to centrally reboot supported endpoints using IGEL Dual Boot™ technology, transitioning the operating system back to IGEL without reliance on user intervention for recovery.

This is especially critical in sectors like healthcare, financial services, and public administration, where continuous service provision is crucial. The ability to quickly restore secure access enables organizations to maintain patient care, financial transactions, and other essential operations while the emergency teams investigate and rectify affected Windows environments.

Centralized Management and Control

The Universal Management Suite™ (UMS™) allows administrators to reboot individual devices, selected groups, or entire fleets of endpoints, ensuring they remain locked into the IGEL operating system until a change is made back to Windows. During an incident, Windows segments are isolated for forensic analysis, all while users continue working on the same device, reinstating connections to authorized applications and resources.

Klaus Oestermann, CEO of IGEL, emphasizes that while many organizations have invested heavily in rapid data recovery capabilities, very few are capable of restoring user access on endpoints with the same expediency. Emergency Mode addresses this gap by providing administrators with a controlled method to reconnect users to authorized resources within minutes.

Supporting Continuous Operations

The IGEL BCDR™ with Emergency Mode extends its capabilities to include endpoint disruption prevention, reduced risks, and the restoration of secure user access, all while investigations and remediation processes may take weeks. The objective is to align the target recovery time (RTO) and actual recovery time experienced by users during incidents, avoiding consideration of user access restoration as a separate project for individual devices.

As noted by Sterling Wilson, the Chief Technology Officer for Business Continuity and Disaster Recovery at IGEL, Emergency Mode seamlessly integrates user access recovery into the incident response timeline. Its reliable framework enhances data resilience, security operations, incident response, threat mitigation, and endpoint remediation processes.

Cost-Free Feature for IGEL Users

The Emergency Mode feature is now generally available to eligible IGEL BCDR™ customers at no additional cost. This innovative solution aids organizations in maintaining their core functions during digital crises, offering a robust, user-focused approach to business continuity.

For more information on IGEL Business Continuity Disaster Recovery™, visit IGEL's official website. Founded in 2001, IGEL is headquartered in Germany, with offices in San Francisco and Fort Lauderdale, collaborating with an ecosystem of over 130 top technology brands.

Through platforms like the IGEL Preventative Security Model®, the company aligns endpoint security with Zero Trust and Secure Service Edge architecture, ensuring a secure work environment regardless of the operational backdrop. With the evolving landscape of cybersecurity threats, IGEL remains at the forefront, committed to providing solutions that help organizations manage their digital security landscape efficiently and effectively.