#Japan #Kyoto #Shimizu Corporation #Helpfeel #Cosense

Enhancing Work-Life Balance with Cosense

In today's rapidly changing working environment, companies are increasingly tasked with supporting their employees in balancing professional responsibilities with personal life events, such as parenting and caregiving. Shimizu Corporation, in collaboration with Helpfeel, has adopted the innovative knowledge management platform, Cosense, reinforcing its commitment to creating a flexible and supportive organizational structure. Through this initiative, Shimizu Corporation is not only improving knowledge sharing among its teams but also ensuring that employees can smoothly transition back to work after extended absences due to maternity or leave.

Background for Implementation: A Need for Flexibility

The Construction Planning Group of Shimizu Corporation's Equipment Production Planning Department consists of a high-performing team predominantly made up of women of relatively young average age. Given the team's demographic, they often face challenges related to maternity leaves and unexpected absences due to personal life events. Recognizing the necessity for a knowledge management system that could support this dynamic work environment, the group decided to implement Cosense to facilitate effective knowledge sharing.

Benefits Realized Post-Implementation

Since integrating Cosense in February 2019, Shimizu's Construction Planning Group has experienced several significant benefits that underline the importance of streamlined knowledge management:

1. Efficient Knowledge Management and Reduced Search Times
By consolidating over 7,000 pages of knowledge into Cosense, team members can quickly address uncertainties and gather valuable insights, reducing information-searching time by an estimated 68 hours annually.

2. Streamlined Transition and Support for Returning Employees
With ongoing updates stored in Cosense, the need for drawn-out handover sessions is virtually eliminated during sudden absences or when team members return from long-term leaves, thus facilitating a smoother transition into work.

3. Enhanced Critical Thinking and Communication Skills
The practice of documenting thought processes in Cosense has led to an increase in logical reasoning skills among team members. With each member engaging in writing, it fosters their personal growth as business professionals.

4. Improved Communication Efficiency
Previously cluttered communication channels have been more streamlined through accessing Cosense. This consolidation not only enhances information sharing but also reduces meeting times by around 52 hours per year.

Insights from Leadership

According to Satoshi Tamura, Chief Engineer of the Equipment Production Planning Department, the introduction of Cosense has been pivotal in achieving their goal of fostering a flexible and adaptive organization. With more than 7,000 pages of accumulated knowledge, team members now rely on Cosense to access essential information that fuels their efficiency and supports their development.

The team has established a culture that promotes documented insight sharing and prioritizes structural solutions over individual hardship.

What Is Cosense?

Helpfeel Cosense is not just a typical knowledge management tool; it represents a new way of viewing information sharing, unbound by rigid hierarchical structures. Accessible and user-friendly, it allows teams to manage real-time updates and link information like the human brain, thereby transforming chaos into organized knowledge. This approach effectively nurtures an environment where knowledge becomes an organizational asset, contributing to enhanced productivity and innovation.

For more information about Cosense, visit: Helpfeel Cosense.

About Helpfeel

Founded in December 2007, Helpfeel emerged with the mission of simplifying customer interaction through insightful data analysis. With a robust product line including Helpfeel, Cosense, and Gyazo, the company emphasizes the importance of making data accessible for continuous improvement.

For corporate inquiries, visit: Helpfeel Corporation.