#USA #San Francisco #Email Marketing #Gartner Peer Insights #MoEngage

MoEngage: Leading the Charge in Customer Engagement

MoEngage, renowned as the premier customer engagement platform globally, has made waves in the marketing landscape with its latest accomplishment. The company has been named the only vendor recognized as a 'Customers' Choice' in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing report. This prestigious recognition highlights MoEngage's dedication and commitment to delivering top-notch services to its clients.

Impressively High Scores

The platform has achieved an extraordinary score of 97% in 'Willingness to Recommend', making it the highest-rated vendor on the report. In addition, MoEngage boasts a remarkable aggregate score of 4.7 out of 5 regarding its Email Marketing product capabilities. These figures are not just numbers; they represent the trust and satisfaction that customers have in MoEngage's offerings.

Raviteja Dodda, CEO and Co-founder of MoEngage, remarked, "This recognition underscores our dedication to building a powerful, intuitive, and secure platform for brands. It's validation of our unwavering commitment to customer satisfaction and product excellence in the Email Marketing landscape."

A Robust Platform for Modern Brands

MoEngage has consistently worked on enhancing its platform, focusing on improving user experience and functionality. With features that include a comprehensive email editor, unified promotional and transactional capabilities, advanced segmentation, and AI-powered tools, MoEngage allows brands to foster deeper connections with their customers.

The platform’s patented secure campaign delivery mechanism not only ensures the safety of these engagements but also empowers brands to operate with peace of mind, demonstrating MoEngage’s commitment to their success. The sophisticated tools offered by MoEngage enable companies to analyze user behavior, segment audiences effectively, and tailor communications that resonate with customers.

About Gartner Peer Insights™

The Gartner Peer Insights™ 'Voice of the Customer' report is a well-respected resource within the industry, consolidating verified customer reviews and experiences with various vendors in the market. This report categorizes companies based on user interest, adoption, and overall customer experience, making the recognition significant for any vendor.

It's essential to note that Gartner does not endorse any vendor, product, or service represented in the content, and the opinions shared are solely those of individual end users based on their unique experiences.

Trust and Satisfaction

The achievement by MoEngage stands as a testament to its relentless pursuit of innovation and customer service excellence. In an era where email marketing is vital for customer retention and engagement, being recognized as a Customers' Choice instills confidence not just in MoEngage's existing clientele, but also attracts potential partners seeking reliable marketing solutions.

The broad reach of MoEngage is apparent as the platform is presently trusted by over 1,350 global consumer brands across 60+ countries. With its operations spread across 15 countries, MoEngage is continuously evolving, backed by esteemed investors including Goldman Sachs Asset Management and Matrix Partners, affirming its sustainability and forward momentum in the competitive landscape of marketing technology.

Conclusion

In conclusion, MoEngage has not only earned a prestigious spot as a 'Customers' Choice' vendor in the realm of Email Marketing, but it has also solidified its status as a leading player in the customer engagement field. With such stellar reviews and a committed focus on enhancing its platform, MoEngage is poised for further success, helping brands navigate the complexities of customer engagement with ease and confidence.