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HCLSoftware Unveils HCL UnO Agentic

In a significant advance for enterprise automation, HCLSoftware, the business software division of HCLTech, recently announced the debut of its new platform, HCL Universal Orchestrator (UnO) Agentic. This innovative software harnesses artificial intelligence to facilitate far more than traditional task automation—empowering leaders, developers, and users to manage workflows autonomously and intelligently.

Enhancing Enterprise Operations

HCL UnO Agentic is fundamentally built on the capabilities of HCL Universal Orchestrator, a real-time process orchestration platform designed for the cloud. By refining complex workflows across various enterprise systems, HCL UnO Agentic elevates business orchestration to unprecedented levels.

The platform integrates with the HCL Automation Orchestrator suite, featuring generative AI capabilities. This integration signifies a leap into intelligent orchestration, enabling organizations to create unprecedented value. By incorporating autonomous agents into critical workflows, companies will shift towards automated decision-making processes—optimizing efficiency and output.

According to HCLSoftware, its outstanding advancements in AI have earned it recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for service orchestration and automation platforms. This significant accolade reflects the robust capabilities and transformative potential of this new system.

The Growth of AI-Driven Automation

AI-driven automation has become essential for enhancing productivity and agility in organizations. The introduction of agentic orchestration allows companies to cultivate systems that are conscious, adaptive, and capable of coordinated functions within defined processes. According to Gartner, it is estimated that by 2028, at least 15% of everyday business decisions will be autonomously made due to the influence of agentic AI—up from zero percent in 2024.

Governance and management of these AI systems remain critical. Facilitating compliance, security, trust, and observability between various AI frameworks are crucial for ensuring effective orchestration. HCL UnO Agentic provides organizations with extensive visibility into business workflows, thereby enabling responsible and autonomous decision-making through governed agents.

A Robust Solution for Modern Businesses

Kalyan Kumar (KK), Chief Product Officer at HCLSoftware, states, "As organizations adopt agentic AI to unlock value and redefine business efficiency, they require a flexible orchestration platform that connects multiple AI agents securely and scalably. HCL UnO is leading this transformation, embedding agentic AI at its core, allowing companies to accelerate digital transformation while maximizing agility and business impact."

Key Features of HCL UnO Agentic

• - Intelligent Workflow Design: Utilize visual tools, such as UnO Agentic Builder and UnO Designer, to create AI agents and model workflows that enhance process effectiveness.
• - Unified Orchestration Approach: Seamlessly integrate agentic AI with prescriptive workflows to optimize performance.
• - Hybrid Workflow Management: Orchestrate both regulated (traditional) and non-regulated (agentic) workflows within a comprehensive hybrid framework.
• - Enterprise Integration: Leverage a vast ecosystem of plugin libraries to synchronize data access across enterprise, ERP, mainframe, and cloud systems.

Businesses employing HCL UnO Agentic have reported tangible benefits, including up to a 60% boost in processing speeds and more than 70% reduction in manual errors, which collectively lead to significant cost savings and improved business outcomes.

To explore more about this innovative orchestration platform, visit the HCL Universal Orchestrator webpage.

About HCLSoftware

HCLSoftware is a global leader in software innovation and constitutes the software division of HCLTech. The company develops and offers transformative solutions across various sectors such as business operations, data analytics, and cybersecurity. HCLSoftware remains committed to its clients' success and continues to bolster its values of integrity, inclusion, and social responsibility by delivering top-tier software products that help organizations achieve their objectives.

With a legacy of excellence and forward-thinking ethos, HCLSoftware services over 20,000 organizations, including prominent members of the Fortune 100 and nearly half of the Fortune 500 firms. To discover how HCLSoftware can assist you in meeting your goals, visit www.hcl-software.com.