Unisys and Cushman & Wakefield Shine as Paragon Champions at 2026 ISG Awards
In an impressive recognition of business excellence, Unisys and Cushman & Wakefield have been named Paragon Champions in the Excellence category at the prestigious 2026 ISG Paragon Awards™. This accolade, presented by the Information Services Group (ISG), highlights the profound impact of their collaboration and the innovative solutions they have implemented together.
The partnership has led to the migration of four of Cushman & Wakefield's on-premises data centers to the Microsoft Azure cloud platform. This strategic shift has not just modernized their IT infrastructure, but has also powered the implementation of AI-driven service desk solutions, fundamentally transforming operations for more than 52,000 employees spread across nearly 60 countries. As a result of these advancements, Unisys has facilitated exceptional operational performance, achieving an impressive 99.99% infrastructure availability. Furthermore, the organizations have reported a significant 73% reduction in major incidents and a 40% decrease in the time taken to resolve issues. Automated resolutions have increased by 13%, leading to more than $35 million in savings projected over five years.
Chris Arrasmith, chief operating officer of Unisys, expressed pride in the shared success of the partnership: 'This award reflects what's possible when a client and provider work as one team. Together with Cushman & Wakefield, we've built a secure cloud foundation and an AI-powered service that grows with the business, and we're proud that ISG recognized the measurable results they deliver.'
The ongoing collaboration between Unisys and Cushman & Wakefield transcends mere technology upgrades; it focuses on creating tangible business benefits that enhance the agility, security, and overall resilience of Cushman & Wakefield’s operations. Their partnership covers key areas such as infrastructure, workplace solutions, security, and program management – including a state-of-the-art 24/7 AI-powered service desk. This proactive approach has also allowed Unisys to deliver enhanced security measures, as they have meticulously cleaned up over 100,000 unused resources to bolster security and control costs.
Simon Springett, the chief technology officer at Cushman & Wakefield, emphasized the depth of their collaboration: 'Our partnership with Unisys has been about far more than technology modernization. A shared focus on delivering meaningful business outcomes has helped us fundamentally strengthen the digital foundation of Cushman & Wakefield through our cloud transformation and enhanced cybersecurity capabilities. These efforts have helped create a more resilient, agile and innovative global business.'
Receiving the Excellence Award at the ISG Paragon Awards marks a critical milestone for Unisys, as this is the first time they have won in this category. Previously, they were acknowledged in categories such as Impact, Workplace of the Future, Transformation, and Innovation. This recognization demonstrates Unisys' commitment to not only innovating within the technology sector but also delivering exceptional value to their clients.
The Excellence category honors those service providers who have demonstrated exceptional client outcomes, innovative solutions, and strong partnership value. The recognition serves as a testament to the successful collaboration that continues to drive positive results for both Unisys and Cushman & Wakefield, establishing a solid platform for future advancements.
As both companies look forward, they are eager to utilize emerging technologies such as AI, automation, analytics, and cloud solutions to further enhance service delivery and client outcomes, setting a high standard for industry excellence.
The partnership has led to the migration of four of Cushman & Wakefield's on-premises data centers to the Microsoft Azure cloud platform. This strategic shift has not just modernized their IT infrastructure, but has also powered the implementation of AI-driven service desk solutions, fundamentally transforming operations for more than 52,000 employees spread across nearly 60 countries. As a result of these advancements, Unisys has facilitated exceptional operational performance, achieving an impressive 99.99% infrastructure availability. Furthermore, the organizations have reported a significant 73% reduction in major incidents and a 40% decrease in the time taken to resolve issues. Automated resolutions have increased by 13%, leading to more than $35 million in savings projected over five years.
Chris Arrasmith, chief operating officer of Unisys, expressed pride in the shared success of the partnership: 'This award reflects what's possible when a client and provider work as one team. Together with Cushman & Wakefield, we've built a secure cloud foundation and an AI-powered service that grows with the business, and we're proud that ISG recognized the measurable results they deliver.'
The ongoing collaboration between Unisys and Cushman & Wakefield transcends mere technology upgrades; it focuses on creating tangible business benefits that enhance the agility, security, and overall resilience of Cushman & Wakefield’s operations. Their partnership covers key areas such as infrastructure, workplace solutions, security, and program management – including a state-of-the-art 24/7 AI-powered service desk. This proactive approach has also allowed Unisys to deliver enhanced security measures, as they have meticulously cleaned up over 100,000 unused resources to bolster security and control costs.
Simon Springett, the chief technology officer at Cushman & Wakefield, emphasized the depth of their collaboration: 'Our partnership with Unisys has been about far more than technology modernization. A shared focus on delivering meaningful business outcomes has helped us fundamentally strengthen the digital foundation of Cushman & Wakefield through our cloud transformation and enhanced cybersecurity capabilities. These efforts have helped create a more resilient, agile and innovative global business.'
Receiving the Excellence Award at the ISG Paragon Awards marks a critical milestone for Unisys, as this is the first time they have won in this category. Previously, they were acknowledged in categories such as Impact, Workplace of the Future, Transformation, and Innovation. This recognization demonstrates Unisys' commitment to not only innovating within the technology sector but also delivering exceptional value to their clients.
The Excellence category honors those service providers who have demonstrated exceptional client outcomes, innovative solutions, and strong partnership value. The recognition serves as a testament to the successful collaboration that continues to drive positive results for both Unisys and Cushman & Wakefield, establishing a solid platform for future advancements.
As both companies look forward, they are eager to utilize emerging technologies such as AI, automation, analytics, and cloud solutions to further enhance service delivery and client outcomes, setting a high standard for industry excellence.
Topics General Business）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.