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Unleashed Brands and The Little Gym Resolve Franchise Dispute

In a positive development for both Unleashed Brands and The Little Gym, the companies have concluded a longstanding franchise dispute that has spanned several years. This resolution marks both the end of a challenging situation and a renewed commitment to enhancing the experience of franchisees and families.

Background of the Dispute

The conflict erupted over the operations of a former franchisee who had established a competing business, infringing on the non-compete clause outlined in her franchise agreement. This prompted Unleashed Brands to take legal action to protect their brand's integrity and the interests of their franchise network. Recent updates confirm that the franchisee has made the decision to cease operations of the competing venture in Frederick, Maryland, thereby closing this chapter on the dispute.

Statement from Unleashed Brands

Stephen Polozola, the Chief Legal Officer of Unleashed Brands, expressed gratitude towards the franchisee for her understanding and collaboration in resolving the matter. He noted: “We approach this outcome with empathy and gratitude. We appreciate the former franchisee's decision to close the competing business and bring this matter to a conclusion.” The company assured that the focus is now entirely on supporting their franchise network and enhancing the customer experience.

Strengthening Franchisee Support

With the dispute resolved, Unleashed Brands is keen on redirecting its efforts toward their franchisees. The organization emphasizes that protecting intellectual property and enforcing high brand standards is crucial to maintaining quality and trust within its network. By supporting franchisees effectively, the company aims to ensure that they have the resources needed to provide excellent services to families.

To this end, Unleashed Brands unveiled plans for significant investment across five primary areas:
1. People: Increasing the number of support staff within Home Office roles, including marketing and business coaching, to ensure more personalized support for franchisees.
2. Point of Sale: Improving sales systems to create a smooth purchasing experience for customers across all brands.
3. Consumer Mobile Application: Developing a comprehensive mobile application that serves as a hub for family experiences, allowing easy access to programs and account management.
4. Data Analytics: Equipping franchisees with robust data tools that offer insights to enhance decision-making and growth.
5. Training: Expanding training modules aimed at maximizing operational efficiency and ensuring consistent delivery across the board.

Vision for Future Growth

Looking ahead, Unleashed Brands is committed to acquiring innovative youth enrichment franchises complementing its existing portfolio. This strategy aims to provide families with a more holistic experience throughout their children's development and create growth opportunities within the Unleashed ecosystem.

The partnership dynamic between franchisors and franchisees is foundational to Unleashed Brands' philosophy. The leadership emphasizes the importance of a mutually beneficial relationship, wherein franchisee success equates to the broader success of the franchisor.

Conclusion

As Unleashed Brands and The Little Gym close this chapter, both entities are moving forward with ambition and optimism. Their unwavering dedication to franchisees and families they serve is stronger than ever, ensuring a prosperous future that focuses on growth, support, and community engagement. Unleashed Brands continues to represent a collection of esteemed organizations—including Urban Air, Sylvan Learning, Snapology, and others—united under a vision to enrich the lives of children through innovative and engaging programs.