Marui Group's Heroic Act
2026-07-22 02:58:28

Marui Group Receives Praise for Lifesaving Efforts in Shibuya

Lifesaving Initiatives by Marui Group



In a remarkable demonstration of community responsibility, Marui Group has emphasized the importance of preparedness in saving lives. Recently, Marui Facilities, a subsidiary focused on comprehensive building management, received a commendation from the Tokyo Fire Department for their exemplary lifesaving actions in a critical situation.

On April 2, 2026, a security officer at Shibuya Modi spotted an individual who had suddenly collapsed in front of the goods delivery entrance. Recognizing the potential for cardiac arrest, the officer swiftly assessed the situation and initiated emergency procedures. This included procuring and deploying an Automated External Defibrillator (AED) and commencing Cardiopulmonary Resuscitation (CPR) focused on chest compressions. The officer remained engaged in these lifesaving efforts until the arrival of emergency medical services.

Collaborating with nearby staff, the security officer also managed a timely call to emergency services, ensuring all crucial information was relayed. This composed and efficient response not only rescued a precious life but set a benchmark for crisis management within the facility.

Training and Preparedness


Marui Facilities ensures that all security personnel are equipped with advanced lifesaving skills by mandating the acquisition of an “Advanced Lifesaving Skills Certification.” To bolster their effectiveness, the company conducts training sessions involving tenant staff as well. This initiative promotes a comprehensive culture of safety that pervades the entire facility.

The successful intervention by Marui personnel led to the survivor regaining health and returning to work, showcasing the vital impact of these preparedness efforts. It was this significant contribution to human life that led to the accolade from the Tokyo Fire Department.

The Value of Ongoing Training


Continuous training is critical in emergency preparedness. The security staff at Marui Facilities is committed to undertaking lifesaving drills twice a year. This commitment has helped them remain calm and coordinated during emergencies, ensuring they can effectively provide immediate assistance.

One officer shared their experience: “Having practiced semi-annually, we were able to work as a cohesive team during the emergency. Later, I was filled with joy when the individual we helped came back to greet us in good health. It was fulfilling to have made such a difference.” The recent award serves as motivation to continue improving and refining their emergency response skills.

Community Safeguarding Initiatives


Recognizing the public's trust in commercial facilities, Marui Facilities takes active steps to prepare staff for emergency responses, facilitating lifesaving courses led by in-house experts. These sessions emphasize the importance of prompt response and equip participants with skills in AED use and CPR through engaging, hands-on training.

Since 2026, Marui Facilities has conducted over 200 lifesaving sessions, training about 1,500 individuals, including tenant staff. Feedback has been overwhelmingly positive, with participants acknowledging the value of such practical experiences in enhancing their confidence to act during emergencies. There have even been instances where trained personnel successfully applied what they learned in real-world situations, further illustrating the impact of these initiatives.

Moreover, Marui Facilities extends these training sessions beyond its commercial properties, offering tailored courses for various venues, thus broadening the reach of impactful lifesaving education.

As Marui Facilities moves forward, they remain committed to fostering a culture of health and safety in collaboration with tenants and all facility users, ensuring that comfort and security are paramount in their facilities.

For further information, visit Marui Facilities.


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