#Japan #Tokyo #AVIATE #TASKBASE #Kenji Kasahara

AVIATE's Journey with TASKBASE

In a significant move aimed at revolutionizing back office operations, AVIATE has successfully secured ¥700 million in seed funding. This financial boost comes from notable investors including Kenji Kasahara, the founder of ANOBAKA, East Ventures, and MIXI. The funds will primarily support the development and expansion of TASKBASE, AVIATE's cutting-edge platform designed for automating back office tasks with the power of AI.

What is TASKBASE?

TASKBASE is not just another tool; it’s a comprehensive back office automation platform that empowers businesses and BPO (Business Process Outsourcing) providers to manage their operations seamlessly. Enabling clients to handle tasks in a single workspace, TASKBASE provides a unified view of operations, facilitating responsibilities and task allocations between human employees and AI.

Background of Development: Addressing Real-World Needs

The genesis of TASKBASE lies in the conversations with professionals who face day-to-day challenges in back office functions, including accounting, human resources, and labor management. Through these discussions, the team identified persistent issues:

Confusion on Automation: Many professionals expressed uncertainty about where to begin automation processes and how to delineate responsibilities between human tasks and AI capabilities.
Complex Manuals and Knowledge: They often found that an overload of manuals and implicit knowledge made it difficult to even start breaking down tasks for automation.
Ineffectiveness of Existing Tools: Various workflow-based tools had been tried and tested, but these often failed primarily due to issues in service integration.
Concerns over AI Reliability: Though some attempted to implement AI agents for automation, they harbored doubts about accuracy and safety when deploying such solutions in real-time operations.

Despite numerous automation tools flooding the market, back office operations remained largely unchanged. This became the foundation of TASKBASE’s philosophy: recognizing that a structured design is crucial before embarking on any automation journey.

TASKBASE’s Approach: Listening to Customers

In response to the feedback from the field, AVIATE set out to mold TASKBASE into a tool that genuinely addresses user needs. Unlike one-off automation tools, TASKBASE supports the entire process from designing roles between humans and AI to executing automated tasks seamlessly.

1. Unified Workspace Management: TASKBASE allows for organization of back office tasks into distinct workspaces, enabling comprehensive management from planning to execution. BPO firms can set up environments according to each client, while corporate entities can establish them by department or domain.
2. Step Support for Task Breakdown: To tackle the challenge of identifying starting points, TASKBASE assists users in breaking down complete back office operations into manageable tasks and actionable steps.
3. Clear Role Delineation: Users will receive guidance on deciding what tasks should be performed by humans and what can be delegated to AI at every step. This includes structuring undocumented decision-making processes into a format that AI can replicate.
4. Secure and Segregated Permissions: Addressing security concerns, TASKBASE ensures complete segregation of access rights and credentials on a workspace level, preventing information mix-ups across clients and departments.
5. Stable AI Execution: Gone are the days of unpredictable AI outcomes, with TASKBASE designed to call pre-defined processes instead of allowing AI to 'think' independently, ensuring consistent results regardless of execution frequency.

Ideal Users for TASKBASE

TASKBASE is tailored for gradual implementation, ideal for businesses looking to start small, perhaps with monthly closing processes or handling invoices from specific clients. This approach allows organizations to test the tool and confirm its effectiveness before expanding automation tasks.

Target users include:
Operators of back office BPO businesses.
Organizations desiring automation in accounting, human resources, or labor tasks, yet unsure of initial steps.
Those who have tried other automation tools but struggled to bring them into actual operations.

Success Stories

Currently, TASKBASE is engaged in paid Proof of Concept (PoC) projects with back office BPO services. For more details and specific case studies, potential users can reach out via the official website.

Investor Insights

Comments from investors emphasize the potential of TASKBASE to fill a pressing need in automation -- both understanding what can be automated and how to establish a workflow effectively. They recognize that many companies have yet to fully harness the efficiencies that automation can bring. They see TASKBASE as a transformative solution ready to lead businesses into the future of efficiency.

Behind the Scenes at AVIATE

Ryota Hagiwara, CEO, emphasizes the urgency of addressing the automation gap in back office operations. Despite the abundance of AI and automation tools, real transformation has not been realized mainly due to challenges in operational design, setup, and the need for stringent oversight in automation execution. He expresses the commitment to tackle these concerns head-on through TASKBASE.
* Takumi Ueno, CTO, reflects on the necessity of tracking who made decisions and when, especially as AI continues to evolve. TASKBASE strives to make workflow creation accessible and actionable for everyone, not just engineers.

Company Overview

Company Name: AVIATE, Inc.
Location: 5th Floor, Sumitomo Realty & Development Toranomon Tower, 2-2-1 Toranomon, Minato-ku, Tokyo
Founded: April 2026
Business Type: Development and operation of TASKBASE, an AI workflow automation platform.
Corporate Website: ai-aviate.com
TASKBASE Service Site: taskbase.jp