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Itential's Recognition in the 2025 Gartner Market Guide

In a significant achievement for the company, Itential, known for its pioneering work in cloud-native network automation and orchestration, has been acknowledged once again as a Representative Vendor in the latest Gartner Market Guide for Network Automation Platforms. This recognition marks the fifth successive year the company has received this honor, reflecting its ongoing commitment to enhancing automation in the ever-evolving landscape of enterprise IT.

A Critical Moment for Automation in Enterprises

The 2025 Gartner report highlights the pressing need for enterprises to reassess their automation strategies. Despite substantial investments in technology, a staggering 67% of enterprise network activities are still conducted manually. This reliance on traditional methods leads to sluggish change, heightened operational risks, and a notable lack of agility, leaving organizations at a disadvantage in a competitive market.

Gartner warns that many companies are caught in what they describe as "automation islands"—meaning their automation capabilities are hindered by fragmented tools and disjointed workflows. This isolation complicates the process of automating end-to-end network services. To counteract this issue, Gartner recommends that leaders transition from simple task-oriented tools to comprehensive platforms capable of unifying workflows across networking, cloud, and IT systems.

The Challenges of Fragmented Automation Tools

As highlighted in the Gartner report, the struggle many enterprises face is due to automation efforts being impeded by a lack of cohesion among their tools and teams. Many still depend on a combination of custom scripts and specialized platforms that operate in silos. This fragmentation creates barriers to automating comprehensive network services, stalling productivity and innovation.

The report underscores the need for a unified platform—an area where Itential excels. By integrating various automation strategies, Itential provides the capabilities needed to break down these silos, allowing organizations to leverage the full potential of network automation across their operational landscape.

Unified Execution with Itential

Itential's platform is designed to deliver a seamless experience across various automation techniques, including Command Line Interface (CLI), Application Programming Interfaces (APIs), and AI-driven Management Control Plane (MCP). This framework supports organizations at various stages of their automation journey, ensuring that teams can efficiently execute automation operations.

The platform also features an orchestration layer that facilitates the design and deployment of integrated workflows via a low-code visual designer. This empowers organizations to automate the entire lifecycle—from provisioning and validation, to incident resolution and compliance—across complex, hybrid, and multi-vendor environments.

Moreover, Itential’s out-of-the-box integrations with popular tools like ServiceNow and various cloud platforms facilitate automation that reaches beyond networking into the broader IT ecosystem. This connectivity ensures that businesses can streamline their operations effectively.

Integrating AI for Enhanced Automation

As the industry evolves, the integration of AI and AIOps tools within network automation becomes more crucial. Itential ensures that artificial intelligence translates into meaningful and scalable network actions. This seamless integration allows enterprises to adopt AI-driven automation without compromising on operational safety or efficiency.

Only Itential provides a holistic approach that combines automation execution, orchestration, and integration, all within a cloud-native, modular framework. This combination empowers enterprises to scale their network automation initiatives effectively, navigating the complexities of modern infrastructure efficiently without having to start anew.

Conclusion

Itential’s repeated recognition in the Gartner Market Guide is not just an accolade; it signifies the company's role as a frontrunner in transforming network automation. By operationalizing infrastructure automation at scale and offering flexible integrations across various services, tools, and vendors, Itential is reshaping the way organizations manage their distributed infrastructures. With the rapid evolution of technology, Itential stands ready to help enterprises harness the future of network automation.

For those interested in learning more about Itential's platform and accessing the latest Gartner Market Guide for Network Automation Platforms, further details can be found on their website.