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Yealink's Groundbreaking Summit on AI in Workplaces

On November 6, 2026, Yealink hosted the Workplace Forward Summit at BMW Welt in Munich. This significant gathering attracted around 400 industry leaders, technology experts, clients, and distribution partners from the global collaboration ecosystem. Prominent representatives from major tech companies such as Microsoft and Qualcomm, as well as industry organizations like AVIXA and analysts from Frost & Sullivan, contributed to the discussions on the future of work.

Shaping the Future of Work

The theme of this year’s summit was “Innovate for Trust.” Yealink showcased its One-Stop Solution, emphasizing AI-driven offerings in various work settings, while also ensuring a seamless design, management, and service experience. The company is confident that AI agents will revolutionize the entire workflow of room usage, from design and deployment to day-to-day operation and ongoing maintenance. By integrating AI into each phase, Yealink aims to simplify the construction, operation, and upkeep of work environments, even as these spaces increase in complexity.

Diverse Perspectives, Shared Vision

The summit united experts from across the ecosystem. Roopam Jain from Frost & Sullivan initiated a debate about the shift in workplace priorities—from occupancy to work efficiency as the new performance currency. With a notable 15% growth in room video devices during the first half of the year, Jain highlighted the market's resurgence, pinpointing three main pillars that will define the workplace of the future: intelligent spaces, scalable simplicity, and trust.

Driving Innovation

A session from Microsoft explored the new work system that Yealink is championing. Through its innovative AI solutions, Yealink aims to redefine the standards for workplace environments, while Qualcomm emphasized how embedded AI is enhancing camera technology from mere capturing to understanding.

The Innovation Forward panel further reinforced the discussion on how AI, enabled by integrated platforms and devices, will influence the future of smart workplaces. The discourse on trust tackled the critical aspects of security, AI adoption, and industrial collaboration.

Professor Dennis-Kenji Kipker highlighted the four essential layers of corporate AI security, and AVIXA reinforced that transparency, human control, and measurable value are vital for reliable AI adoption. The Trust Forward panel reiterated that building trust necessitates secure design, dependable performance, and responsible industry partnerships.

One-Stop Solution

Yealink brought its One-Stop Solution to life through One Coverage, which encompasses diverse workplace scenarios powered by AI solutions, and One Experience, aiming to unify design, management, and service. Live demonstrations showcased solutions for meeting rooms, professional AV, SIP phones, headsets, vocal solutions for public spaces, unified management capabilities, and innovative AI features.

As Yealink celebrates its 25th anniversary, the summit marks another significant milestone in the company’s commitment to the collaboration ecosystem. Over the past five years, Yealink has experienced a remarkable CAGR of over 19%, which is quadruple the market average, thereby solidifying its role in shaping the industry.

About Yealink

Yealink (300628.SZ) stands as a global leader in video conferencing, voice, and collaboration solutions, serving clients in over 140 countries. The company ranks among the top three global video conferencing providers and leads the SIP phone market worldwide, according to Frost & Sullivan. For additional insights, please visit Yealink's Website.