#Japan #Myoko #Lotte Arai Resort #TTG-SENSE #Touch to Go

Lotte Arai Resort Launches Innovative 24-Hour Cashless Store

Located in the breathtaking Myoko City, Niigata Prefecture, Lotte Arai Resort has recently opened a cutting-edge cashless store that operates around the clock, in collaboration with Touch To Go. This new store offers a breakthrough in shopping convenience, allowing guests to complete their purchases simply by picking up items and walking out without the need for a traditional checkout process.

Enhancing Guest Experience

This innovation is designed to ensure a lighter and more enjoyable stay for all visitors, including both domestic and international guests. The resort has seen increasing demand for easy access to snacks and souvenirs, especially during late hours or early mornings. In response to these changing consumer needs, Lotte Arai Resort has implemented this next-generation cashless payment system, named TTG-SENSE, promising a frictionless experience.

The TTG-SENSE system utilizes AI cameras and sensors to automatically recognize items picked up by the customer. As a result, there is no need for scanning at a register, significantly reducing the time spent in the shop. This upgraded shop design allows guests more time to enjoy relaxation in their rooms or take part in various activities offered at the resort.

Features of the TTG-SENSE Cashless System

The TTG-SENSE cashless system presents various features that enhance its functionality:
1. Instant Product Recognition: Products are identified the moment they are lifted, facilitating an expedited purchasing process.
2. Remote Monitoring: The store’s operational management is supported through remote monitoring and customer service, alleviating the workload for on-site personnel.
3. Utilization of Space: As the system can operate with minimal space and power requirements, it can be implemented in unconventional areas, making every corner of the resort useful.
4. Diverse Payment Options: The system accommodates various payment methods, reducing the risk of lost sales opportunities and maximizing profitability.
5. Behavioral Analysis: The system is capable of analyzing customer behavior, including instances when a product is picked up only to be placed back on the shelf, gaining insights into shopping patterns.

A Commitment to Guest Satisfaction

Lotte Arai Resort is dedicated to improving the quality and convenience of its services, aiming for each guest's stay to be uniquely pleasurable. The resort continuously evolves to ensure it remains a