Gabriel Benavides Joins Lightspeed as Chief Revenue Officer to Enhance Growth Strategy

Lightspeed Commerce Strengthens Leadership Team with New CRO Appointment

In a strategic move towards sustainable growth, Lightspeed Commerce Inc. has made headlines by appointing industry veteran Gabriel Benavides as its Chief Revenue Officer (CRO). This appointment, announced on November 13, 2025, marks a critical phase in Lightspeed's evolution as a human-centric commerce platform serving retailers and restaurateurs in over 100 countries.

With over two decades of international experience in revenue generation, Benavides is poised to elevate Lightspeed's operational effectiveness. His background includes executive leadership roles at renowned companies such as Contentsquare and Medallia, where he significantly boosted revenues and established strong global market positions.

As Lightspeed transitions into a high-efficiency growth entity, Benavides will lead a unified strategy encompassing sales, customer success, marketing, and channel partnerships. His mission is to enhance the company’s go-to-market strategies and optimize performance, ensuring software and payment solutions contribute to revenue growth worldwide. This integrated approach aims to create a more cohesive market presence and deepen customer relationships.

Dax Dasilva, the Founder and CEO of Lightspeed, emphasized that Benavides's appointment aligns perfectly with a track record of strong financial results. "His leadership will aid our expansion efforts and accelerate our next step regarding profitability. Given our success in exceeding revenue forecasts for two consecutive quarters, the momentum is palpable,” Dasilva noted in a statement following the announcement.

Benavides expressed his enthusiasm, remarking, "I am excited to build upon Lightspeed's existing trajectory. Together, we'll foster stronger partnerships with customers and enhance execution globally, which is crucial for unlocking the full growth potential of the Company."

Alongside this leadership shift, Lightspeed will witness the departure of President JD Saint-Martin, who played an instrumental role over the past six years. Saint-Martin aims to focus on mentoring and investing in early-stage technology founders within Canada’s vibrant tech ecosystem. His departure by March 31, 2026, will ensure a smooth transition, reinforcing the company's commitment to disciplined operational guidance during this transformational period.

Lightspeed is recognized as a formidable POS and payments platform integrating technology and services designed for businesses operating within various communities. This innovative platform supports an array of commerce functionalities, catering to both retail and hospitality sectors to enhance efficiency and improve customer experience.

Founded in Montréal, Canada, Lightspeed now operates on a global scale, continuing its commitment to empower merchants through technology-driven insights and impeccable support practices. The company emphasizes its dedication to operational excellence and its ambition for profitable growth as it continues to dominate its core markets.

As they navigate this new chapter, both employees and stakeholders celebrate the fortified leadership structure, hoping it will yield significant long-term benefits and resilience in an evolving marketplace. With Benavides at the helm of revenue strategies, Lightspeed Commerce is prepared to capitalize on its capabilities, forging ahead with increased confidence and ambition.

For further updates and insights into Lightspeed's developments, follow the company on LinkedIn, Facebook, Instagram, YouTube, and X.