Public Technologies Launches Ride-Sharing Experiment in Komatsu, Japan

Public Technologies, a GovTech startup based in Tokyo, has partnered with the city of Komatsu in Ishikawa Prefecture to initiate a ride-sharing experiment in the southern region of the city. This initiative is part of the Ministry of Land, Infrastructure, Transport and Tourism's project to address transportation gaps in underserved areas. The ride-sharing trial is set to commence on November 4, 2025, utilizing their proprietary "PubTech AI Dispatch" service aimed at creating a sustainable public transport network through collaboration among residents, transport providers, and local government.

Background and Challenges

The southern region of Komatsu, particularly around Awatsu Station, has experienced a drop in bus services, making public transport a challenge for local residents. While commercial facilities necessary for day-to-day life are concentrated in this area, the existing transportation options, including limited bus and train schedules, have resulted in a mobility crisis. Additionally, a shortage of drivers with the necessary licenses exacerbates the issue. Public Technologies has been actively engaged in addressing these challenges and enhancing local transportation since acquiring the management rights for Komatsu City’s ride-sharing operations in 2023.

The Ride-Sharing Initiative

In response to the identified transportation needs, the experiment will operate on weekdays from 8:00 AM to 5:00 PM (excluding public holidays and the year-end/New Year holidays). The ride-sharing service will cater to both residents and visitors, thereby addressing the reduction of bus services and the lack of available drivers. Focusing on user-friendliness, the service design includes door-to-door service and options for telephonic booking and cash payments, making it accessible for a broad demographic, including the elderly.

The flexible and expandable system developed by the company will also incorporate various fare structures to meet regional demand. Plans for adjusting operational frameworks based on user feedback demonstrate an ongoing commitment to fostering a sustainable transit model in the community.

About PubTech AI Dispatch

The "PubTech AI Dispatch" feature is integrated into the public super app "PubTech," providing AI-driven on-demand ride allocation. This innovation streamlines booking by automatically calculating optimal vehicles, routes, and shared rides based on user requests. Both app and call center bookings are supported, and the platform offers management tools for operators and driver applications, effectively modernizing dispatch management.

Trial Operation Overview

- Trial Period: November 4, 2025, to January 30, 2026
- Service Days: Monday to Friday, 8:00 AM to 5:00 PM
- Pricing: Morning fares starting at ¥300, afternoon fares starting at ¥200, with discounts for students and individuals with disabilities
- Target Area: Southern Komatsu (Futsu, Yatano, Awatsu, Naya districts)
- Eligibility: Open to all residents and visitors
- Booking Method: Via phone or app
- Service Type: Ride-sharing

Future Outlook

Public Technologies is driven by the vision of revitalizing Japan from the ground up. By actively engaging with local voices and optimizing system designs based on community feedback, the company aims to enhance public transport offerings. Lessons learned from this ride-sharing experiment will be utilized to address transportation gaps across Japan in partnership with other local governments.

With a commitment to supporting and expanding public transportation through digital innovation, Public Technologies envisions a future where everyone can move freely and safely. For inquiries, please contact [email protected] or visit Public Technologies Contact Page.

About Public Technologies

Founded in May 2020, Public Technologies, Inc. operates under the vision of "Japanese Dynamism ― Empowering Japan from Local to Global." The company specializes in developing super apps for local governments, incorporating public ride-sharing services and administrative support AI tools. With a pledge of continuous innovation, Public Technologies aims to reshape the public sector landscape in Japan and beyond.