#Japan #Tokyo #AI Agent #IeloveGROUP #ieloveCLOUD

ieloveGROUP Unveils New Customer Registration Form

In an innovative move to bolster productivity within the real estate industry, ieloveGROUP, headquartered in Shinjuku, Tokyo, has introduced a revamped customer registration form as part of its ieloveCLOUD platform. This development aims to streamline processes from store reception to follow-up and AI integration, having already demonstrated significant success with over 300,000 uses in its previous version.

Background: Addressing Data Utilization Challenges

For many businesses in the real estate sector, reliance on paper-based customer surveys is still commonplace. This traditional approach leads to staff being burdened with manual data entry into core systems or Excel, resulting in a double-entry workload that can hinder efficiency, especially during peak periods. Delays in data entry can cause missed opportunities, such as scheduling conflicts with clients, due to slow follow-ups and inadequate customer communication.

To combat these issues, ieloveGROUP decided to significantly update its customer survey process. Drawing from the insights gained through over 300,000 instances of survey usage, the new customer registration form reflects the feedback from frontline staff, balancing user-friendliness with high data accuracy.

Key Features and Advantages

The newly developed feature allows customers to enter their information using smartphones or tablets, which directly integrates with the ieloveCLOUD customer relationship management (CRM) system.

User-Friendly UI/UX Design

This redesigned interface minimizes input stress for customers while ensuring high-quality data collection. Businesses can obtain aggregated data tailored to their unique analytical formats seamlessly, providing accurate insights into customer needs.

Streamlined Workflow

Following the completion of the registration form, users can effortlessly connect to services such as appointment scheduling, LINE messaging, and chat functionalities. By conducting all operations within ieloveCLOUD, data naturally accumulates and is consolidated, significantly reducing the need for cumbersome secondary processing in Excel. This allows staff to focus on their primary responsibilities of analysis and customer service.

Partnership with AI Agents

Based on the entered data, the ielove AI Agent operates 24/7 to automatically adjust reservations and verify conditions. This immediate response system helps eliminate customer wait times and maximizes conversion rates.

For further information on the ielove AI Agent, you can check the related press release.

Future Prospects

Looking ahead, ieloveGROUP plans to advance the complete digitization and automation of processes from store reception to contract and payment procedures. Harnessing the accumulated big data will allow for improved conversion rates and stronger analytical support to drive comprehensive digitization within the industry.

About ieloveCLOUD's CRM System

The ieloveCLOUD CRM system is revolutionizing customer engagement, enabling quicker and more effective follow-ups. With capabilities to send and receive messages and check schedules via smartphones, the platform minimizes the risk of overlooked customer interactions, ensuring immediate responses. Additionally, data analytics tools enhance operational efficiency and maximize profits.

For further details, visit the service page of ieloveCLOUD.
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About ieloveGROUP

Founded in 2008, ieloveGROUP operates on a mission to ensure everyone can choose a home with confidence. With over 44,000 companies utilizing its vertical SaaS platforms, including ieloveCLOUD and ieloveBB, the organization is committed to propelling digitization in the real estate sector while maintaining a fair and transparent platform.

For more information about ieloveGROUP, visit their corporate website: ieloveGROUP