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National Write Your Congressman Q3 2025 Index

In a new report released by National Write Your Congressman (NWYC), small business owners have voiced their most pressing concerns regarding taxes, hiring challenges, and rising operational costs. This quarter's Index sheds light on the changing sentiments within the small business community regarding the government’s role and policies impacting their businesses.

Optimism Amid Challenges

Despite facing significant challenges such as inflation and labor shortages, there is a marked increase in trust and hope toward Congress among small business owners. Trust in Congress has jumped from eight percent in the previous year to an impressive 21 percent, showing a 163% increase. Moreover, satisfaction regarding government actions has soared 433%, rising to 32 percent from a mere six percent in the last quarter.

Randy Ford, President and COO of NWYC, commented on these findings, indicating that 'while concerns remain, small business owners are regaining confidence in Congress and are optimistic as they determine how new policies will affect their business.' This reflects a notable shifting landscape where, although worries persist, there is a resounding sense of hope.

Mixed Views on Tariffs

Small business owners had mixed opinions about the recent tariff policies initiated by the government. Around 30% believe these tariffs could benefit their operations, while 20% perceive them as detrimental. The apprehension regarding tariffs is palpable, as expressed by Scott Easton, Vice President of Easton Homes, who mentioned the unease his customers face regarding tariff implications. In contrast, Bradley Van Vleet, President of Quad-B Blending, noted that these tariffs have actually helped his business grow, as more American companies engage in domestic transactions.

The One Big Beautiful Bill

When surveyed about the anticipated impact of the 'One Big Beautiful Bill,' 37% of business owners expressed optimism, stating it could aid in their expansion efforts. However, 31% believed it might not influence their operations at all. Key provisions such as a 100% bonus depreciation for new equipment, a permanent 20% pass-through tax deduction, and relief from IRS reporting were highlighted as most supportive.

Perry Ealer, President of Midwest Enterprises, asserted the importance of locking in the 20% deduction for pass-through corporations, as it could significantly alleviate the financial burden on business owners.

Overarching Challenges

Despite the burgeoning optimism, significant challenges persist. Small business owners cited taxes, hiring qualified workers, and high inflation rates as their primary hurdles. Many expressed that labor shortages and economic uncertainty hinder their plans for expansion. While 40% mentioned interest rate cuts would not impact their strategies, over half indicated that they would reconsider their growth plans favorably upon a rate reduction. John Chisham, Managing General Partner of Solid Rock Recruiting, emphasized the critical need for timely rate cuts to avoid further economic slowdown.

U.S. Economic Outlook

Overall, more than half of small business owners described the U.S. economy as 'good,' with 29% rating it as 'fair,' and only 9% deeming it 'excellent.' Business performance appears mixed—nearly half reported flat performance, 32% indicated growth, while 19% experienced declines. Looking ahead, the majority plan to maintain their current operational sizes, with nearly 30% anticipating moderate growth, and less than 10% expecting cutbacks.

Maggie Davis, Owner of Coffee-ology, shared a stark reality stating, 'Sales have dropped, costs have gone up, and we are doing good to keep the doors open.' This stark sentiment echoes the underlying challenges faced by many small businesses amidst ongoing economic changes.

Methodology

For this report, NWYC gathered insights from a survey of 943 business owners across 46 states from August 21 to September 10. Notably, 56% of these owners have between one to nine employees, while 41% employ between ten and ninety-nine employees.

About National Write Your Congressman

Founded in 1958, National Write Your Congressman has long been dedicated to empowering small businesses across the nation. As the largest nonpartisan membership organization serving this community, NWYC continues to provide essential information, research, and advocacy tools that enable small businesses to connect with their representatives in Washington. To learn more about the organization and its resources, visit nwyc.com.