#United States #Burlington #Aerospace #ETQ #Farsound

Farsound Teams Up with ETQ for Quality Management

ETQ, a well-regarded player in the realm of quality management systems, has recently announced an exciting addition to its client list: Farsound, a prominent supplier of aerospace parts. This partnership not only reflects Farsound's commitment to improving product quality but also signifies a shift in how aerospace and defense companies handle their quality management processes.

Farsound, known for its role in the aerospace supply chain, has shifted from various manual tracking methods, including basic tools like Microsoft Excel and Word, to the more robust and sophisticated ETQ Reliance quality management system. Before this transition, Farsound struggled to maintain effective and efficient quality management using patchwork solutions, which ultimately led to delays and inefficiencies.

Upon realizing the need for a more effective approach, Farsound initially attempted to develop its own quality management system with help from external contractors. Unfortunately, this endeavor was met with challenges, proving to be both costly and time-consuming without yielding the desired results. Recognizing the potential pitfalls of developing a proprietary solution, Farsound chose to streamline its operations by partnering with ETQ for a comprehensive QMS solution.

The decision to implement ETQ Reliance is a game-changer for Farsound. As operations become automated, the company expects a smoother quality management experience, eradicating data silos and promoting faster, more efficient quality processes.

A Culture of Quality

Lee Kelsey, Chief Operating Officer at Farsound, emphasizes the significance of quality in the aerospace industry. He states, “Delivered quality is paramount, and at Farsound, we’ve embedded quality within our corporate culture. With ETQ Reliance, we are building a connected and data-driven quality management environment that helps us bring that culture to life and deliver optimal quality products to our customers every time.” This commitment towards quality not only enhances internal operations but also boosts customer trust and satisfaction.

David Isaacson, Vice President of Product Marketing at ETQ, added, “The aerospace and defense industries have their own stringent set of quality standards. ETQ is proud to help customers like Farsound automate the quality journey and place quality at the center of their business model.” This partnership illustrates how technology and innovation can reshape traditional industries, providing significant competitive advantages for those who embrace it.

Phased Implementation for Lasting Effects

Farsound will take a phased approach to implementing ETQ Reliance. The initial phase will focus on document management and training management, ensuring that employees are well-equipped to use the new system. Following this, the company will roll out applications for automating nonconformance management and corrective and preventive actions (CAPA). This systematic rollout will ensure that all employees across their locations in the U.K., U.S., Spain, and Canada can effectively utilize the new tools at their disposal.

Farsound stands out as a crucial supply chain and logistics solutions provider, dedicated to delivering fast-moving consumables from numerous suppliers directly to the production lines of many leading aerospace companies. Their array of solutions includes procurement consolidation, consignment, kitting solutions, vendor-managed inventory, and more, all tailored to meet individual client needs.

ETQ: A Partner in Excellence

ETQ, as a part of Hexagon, specializes in integrated quality management, health, safety, and environmental solutions, serving manufacturers across the globe. This partnership with Farsound exemplifies ETQ’s commitment to enhancing quality management in critical industries and showcases their capability to adapt and innovate in a fast-evolving business landscape. Hexagon continues to assert itself as a leader in digital reality solutions, combining various technologies to streamline operations globally.

By leveraging ETQ Reliance, Farsound is poised to evolve into a more efficiently managed organization while simultaneously maintaining its promise to deliver high-quality products. This partnership is a testament to how collaboration and technological advancements can lead to significant progress in traditionally entrenched industries like aerospace and defense.