#Japan #Niigata #Claude Code #OM Network #R-Shift

Introduction

In the ever-evolving landscape of business system development, the integration of AI technologies can significantly enhance the efficiency and quality of project delivery. OM Network Inc., based in Niigata, Japan, has recently utilized an AI-assisted mockup generation approach that has radically transformed how they engage with clients during the requirement definition phase. This innovative methodology not only speeds up the development process but also resolves the ambiguities typically associated with traditional document-based specifications.

Background of the Implementation

Traditional requirement definitions predominantly rely on textual documents such as specifications and design documents, where developers articulate the business needs in writing. Clients typically review these documents, leading to a common scenario where expectations do not align. This can result in discrepancies surfacing later in the development cycle, ultimately leading to increased costs and dissatisfaction among stakeholders. Thus, an effective solution was required to bridge the communication gap and enhance the overall workflow.

Inefficiencies such as unexpected rework costs and difficulties in aligning understanding between developers and clients have posed significant challenges. OM Network identified these issues and aimed to deliver superior systems faster using AI.

The Practical Application of AI-Powered Mockup Development

OM Network adopted an AI-driven approach to requirement definition, particularly demonstrated in a case study with S Company, a retail client.

1. Initial Hearing: The process began with a 40-minute on-site meeting to identify the client's pain points and challenges. Details from this session were compiled into a 3,500-character prompt for the AI tool, Claude Code.

2. AI Mockup Generation: Once the prompt was fed to the AI, four interactive mockup screens along with one report were automatically generated. This included the login screen, list view, and data input screen, offering a comprehensive view of the workflow.

3. Mockup Adjustment: The generated mockups were tailored to fit the specific needs of the client, a process that took approximately three hours.

4. Review Meeting: Two months after the initial hearing, a follow-up meeting was held where the generated mockups were showcased. Unlike the traditional method of reviewing lengthy documentation, this visual approach enabled the client to provide specific feedback promptly, streamlining the communication process and enhancing the overall understanding.

Summary of Benefits

The introduction of AI-driven mockups into OM Network’s development methodology yielded numerous benefits:

• - Early Resolution of Misunderstandings: By using visual mockups, misalignments were identified and resolved during the requirement definition phase, rather than late in development.
• - Boosting Productivity During Hearings: What was once a challenging phase of estimation now transformed into a productive exercise with clear deliverables, allowing for better organization of requirements and internal coordination for clients.
• - Enhanced Communication Quality: The use of screenshots as a common point of reference fostered smoother dialogues between technical staff and business stakeholders, eliminating jargon and improving collaboration.
• - Increased Client Satisfaction: With early visibility of system outputs, clients became more comfortable and confident, reducing anxiety around project outcomes and facilitating a robust trust-building process.

Future Developments

OM Network intends to expand this approach beyond development contracts. Future applications include:

• - Incorporation into Internal Proposals: The integration of mockups at the proposal stage to showcase potential solutions to clients, thereby aiding decision-making.
• - Systematic Development of Solutions: Creating a library of mockup templates based on frequent client requests, streamlining solution delivery while maintaining customization for unique client needs.
• - Knowledge Acquisition and Talent Development: The insights gained from this method will be leveraged for training staff in digital transformation strategies, improving organizational development capabilities.

By blending profound operational knowledge from its shift management system, R-Shift, with cutting-edge AI techniques, OM Network is poised to bolster the digital transformation journey for its clients across various sectors.