#Piedmont Natural Gas #gas leak safety #mercaptan

Recognizing Natural Gas Leaks: Essential Tips for Safety

As temperatures drop and heating systems start running, Piedmont Natural Gas encourages everyone to remain vigilant about the signs of natural gas leaks. With proper awareness, potential hazards can be swiftly mitigated, ensuring safety for all. Here’s what you need to know.

Smell It to Detect It

Natural gas, by its nature, is odorless. To enhance our ability to detect leaks, an odorant called mercaptan is added, giving the gas a distinctive smell reminiscent of rotten eggs. This is an essential feature that can help identify leaks in your area. If you notice this unpleasant odor, it's crucial to act quickly.

What to Do If You Smell Gas

1. Evacuate immediately: If you detect the smell of gas, don't hesitate. Leave the area right away, ensuring you and others are safe.
2. Alert Help: Once you are at a safe distance, contact Piedmont Natural Gas by calling 800.752.7504, or call 911 for emergency assistance.
3. Stay Away: Do not return to the suspected leak area until professionals, such as Piedmont technicians or emergency responders, confirm it's safe.

Look and Listen for Indicators

In addition to smell, certain visual and auditory signs can signal a gas leak:

• - Visual Indicators: You might see bubbling in water, dead vegetation, or exposed soil where a pipeline might be located. Additionally, sinkholes may appear nearby.
• - Listening: A hissing sound could indicate gas escaping from a line or meter. If you hear this sound, investigate with caution.

Additional Safety: Gas Detectors

Consider installing a natural gas detector in your home. These devices are designed to alert you when gas levels become unsafe. They are available at most home improvement stores. If the alarm goes off:

• - Evacuate: Move away from the source of the smell immediately.
• - Report It: Call 911 or reach Piedmont Natural Gas again at 800.752.7504.

Community Awareness and Education

At Piedmont Natural Gas, safety is paramount. This is echoed by Emily Henson, president of the company, who stresses the importance of community education: