New Yorkers Unite Against Ticket Resale Exploitation: Survey Reveals Need for Reform

A recent survey conducted by the Music Artists Coalition (MAC) underscores a crucial issue in New York’s vibrant concert scene: the predatory nature of ticket resale markets. This survey, which captured the sentiments of registered voters in New York, reveals an overwhelming demand for reform to ensure fair pricing and transparent practices in the ticket resale industry.

Key Findings from the Survey

One of the standout revelations from the survey is the sheer dissatisfaction among New Yorkers regarding current resale practices. An impressive 93% of those surveyed indicated their support for ticketing reform legislation, with 69% expressing strong backing. This consensus highlights a general awareness among voters that existing sale practices are not only unfair, but also detrimental to the economic health of live music.

Pricing and Resale Regulations

In particular, many voters are calling for concrete measures such as price caps on resale tickets. A significant 81% of respondents believe there should be strict limits on how much resale prices can exceed original ticket prices. This sentiment transcends party lines, demonstrating a widespread agreement that artists should retain control over their work, including how tickets to their events are sold.

Furthermore, the survey revealed a clear call for a ban on speculative ticket sales, specifically the selling of tickets that the seller does not actually possess. An astonishing 82% of New Yorkers agree that ticket sellers must have possession of the tickets they are listing for sale, indicating a desire for greater transparency and fairness in the market. With 85% of voters supporting a policy against selling tickets without possession, the necessity for reform in this area is apparent.

The Experience of Fans

Interestingly, the demand for reform is backed by the lived experiences of concertgoers. A notable 61% of voters attended a concert in the past year, with another 76% planning to attend one in 2026. This active participation underscores a frustrating reality: many fans have come to expect inflated prices in the aftermarket, leading to a culture in which paying above face value has seemingly become normalized.

Artists and Fans: A Shared Interest

This disconnect between consumer expectations and market realities does not just harm fans; it also impacts artists significantly. According to Ron Gubitz, the executive director of the MAC, the current resale system often diverts funds away from artists, venues, and fans alike. He stated, "Artists want their fans in the room at fair prices they set, but the resale system is diverting money away." Gubitz’s comments reflect a critical perspective on how ticket pricing affects the vital connection between artists and their audiences.

The Call to Action

In light of these findings, the MAC is urging lawmakers in Albany to take decisive actions that would protect both artists’ rights and fan experiences. The survey reinforces a critical message: the status quo is unacceptable, and concertgoers demand a system that aligns ticket sales with the artists’ intentions and keeps prices fair and transparent.

Conclusion

The survey conducted by Breakwater Strategy was based on responses from 800 registered voters nationwide, with 500 specific to New York. This data serves as a compelling call to action for state legislators, highlighting the sentiments of a voter base that seeks to restore integrity and fairness to the concert ticket resale market. New Yorkers are united in their desire for reforms that will protect their interests and maintain the spirit of live music.

As movement builds for these necessary changes, one thing is clear: the voice of the fans, combined with the advocacy from artists, holds the potential to drive significant improvements in the way concerts and their tickets are managed. The call for reform is not only timely, but essential for ensuring a vibrant and fair music scene in New York City.