#USA #New York #EdTech #Coursedog #Ben Gardner

Coursedog Welcomes New Leadership in EdTech

In a significant development for the educational technology landscape, Coursedog, a frontrunner in academic operations software for higher education, has appointed Ben Gardner as its Chief Customer Officer (CCO). With a notable background spanning more than 25 years in higher education software delivery and customer success, Gardner's arrival is set to bring transformative changes to Coursedog's customer experience. Previously, he served as the Senior Vice President of Global Customer Success Support at Ellucian, a position that fortified his expertise in the field.

Andrew Rosen, CEO of Coursedog, expressed excitement about Gardner’s joining, stating, "We are very fortunate to welcome Ben Gardner as our new Chief Customer Officer. His extensive experience and proven track record in delivering technology to higher education will be invaluable as we continue to expand our offerings and deepen our partnerships with institutions internationally." Gardner's profound knowledge of customer needs, paired with his skill in developing high-performing teams, positions him as an optimal choice to enhance the Coursedog customer experience.

The Coursedog platform seamlessly integrates with major Student Information Systems (SIS), empowering institutions to modernize their management of academic operations effectively. Gardner highlighted the need for innovation, stating that while Student Information Systems have evolved over decades to cater to specific legacy processes, there remains a vast scope for solutions that streamline data use and promote more effective workflows.

He elaborated, "I've collaborated with numerous higher education leaders on managing change and I deeply understand the potential benefits unlocked by Coursedog's Academic Operations Platform. This platform is particularly crucial in today's rapidly changing educational environment, where institutions must adapt to new demands and challenges."

With a keen focus on enhancing student outcomes through streamlined academic operations, Gardner is poised to leverage his industry experience to remove barriers faced by over 300 Coursedog customers. Reflecting on his move to Coursedog, he remarked, "Modernizing the infrastructure surrounding your SIS to achieve impactful results for your students and organizational goals is no small feat. However, Coursedog stands out as the leader in the market, successfully enabling institutions to reach these objectives."

About Coursedog

Coursedog has earned recognition as a four-time Forbes Top 500 Startup Employer and is known as the Intelligent Academic Operations Platform designed for higher education. It harnesses actionable analytics and integrates smoothly with every major SIS, facilitating better management of scheduling, curriculum, catalogs, assessments, and more. As Coursedog looks to the future, the integration of Gardner’s leadership is expected to further enhance its capabilities, ultimately benefiting academic institutions and their students alike.

This strategic hire signifies Coursedog's commitment to supporting its customers and driving innovation in educational technology. As the landscape of higher education continues to evolve, the role of leadership in managing customer relations and operational efficiencies becomes more crucial than ever, positioning Coursedog to remain at the forefront of this transformation.