The Critical Impact of Neglecting Frontline Workers in Today's Workforce
The Critical Impact of Neglecting Frontline Workers in Today's Workforce
In a comprehensive new report from The Josh Bersin Company, a glaring truth about the U.S. workforce is revealed: frontline workers, who account for a staggering 70%, are under immense strain. These dedicated employees face formidable challenges, including high levels of burnout, limited opportunities for career progression, and a sense of detachment from their organizations. The implications of disregarding their needs could lead to significant revenue losses for companies.
The Frontline Struggles
Statistics from the report illuminate the plight of frontline workers. A disheartening 75% report feeling burned out, and over half express that they feel like mere numbers rather than valued individuals. This scenario raises critical concerns, especially considering the ongoing economic uncertainties that have made hiring and retaining talent in sectors like healthcare, leisure, and logistics more challenging than ever.
The Need for a Shift in Focus
As organizations grapple with the necessity of retaining these essential workers, the report suggests a paradigm shift towards adopting a
Topics General Business）
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