#Japan #Engage #Shibuya #Shikigaku #Immedio

Unlocking Organizational Success: The Role of Automation and Customer Experience

On January 15, 2026, the companies immadio, Shikigaku, and Engage will jointly host a webinar titled "Strategies for Winning as an Organization Without Dependency on Individuals—Automating Deal Creation to Enhance Customer Experience (CX)". This informative session aims to address the common challenges of person dependency in sales and marketing environments through diverse approaches to organizational management and customer relationships. Participants will gain unique insights into creating a high-performing sales organization that ensures consistent results.

Why is it Crucial to Create Organizations Not Dependent on Individuals?

In today's business landscape, many organizations face a significant issue: the inconsistency of sales and marketing results dependent on individual efforts. This common dilemma manifests in various forms, such as great variations in results across team members and scarce knowledge sharing within teams. In a time when workforce shortages are evident, relying merely on individual capabilities hinders stable outcome continuance.

To combat these challenges, clarifying organizational standards, adopting technology for standardization and automation, and managing customer relationships collectively within the organization becomes essential. By focusing on automation in deal creation, organizations can mitigate risks associated with human errors and delays while enhancing overall performance.

What Will Attendees Learn During the Webinar?

This collaborative webinar will feature insights from:

• - Shikigaku: Experts in marketing organization development, addressing the strategies for enhancing organization dynamics.
• - immedio: Specializing in automating deal creation and improving reproducibility, offering solutions tailored to the changing market landscape.
• - Engage: Enhancing customer experience through integrated management of customer interactions.

All three companies converge to offer multifaceted explanations about establishing strategies for winning as an organization.

Focus Area for immadio's Presentation

immedio will specifically discuss how to automate deal creation while enhancing reproducibility. In inside sales (IS), response speed to leads correlates directly with conversion rates. However, traditional, manual responses often result in missed opportunities and delays.

By employing immadio’s automated deal acquisition services, businesses can establish a system where appointments are automatically set at key moments, such as right after a customer expresses interest. Attendees will learn how to consistently generate quality leads that don't rely solely on individual efforts but instead on structured methods.

Recommended For:

This webinar is suitable for:

• - Sales and marketing leaders and managers looking to enhance team performance.
• - Professionals experiencing inconsistencies in results due to skill gaps within their teams.
• - Individuals aiming to reduce workloads in inside sales while increasing the number of deals effectively.
• - Organizations eager to standardize customer interactions and enhance overall CX across different channels.

Event Information

• - Event Name: Strategies for Winning as an Organization Without Dependency on Individuals—Automating Deal Creation to Enhance CX
• - Date: January 15, 2026 (Thursday) 12:00 PM - 1:30 PM
• - Archive Streaming: Available from January 20, 2026 12:00 PM - 1:30 PM and January 22, 2026 12:00 PM - 1:30 PM
• - Location: Online
• - Participation Fee: Free

For more details and to register, click here.

About immadio

Headquartered in Shibuya, Tokyo, immadio is driven by the mission "to increase encounters that shape the future" through their automated deal generation tool. The company believes in creating a world where the right connections can happen effortlessly between creators and users. By leveraging imagination and technology, immadio aims to bring positive societal changes and meaningful values to life.

Company Overview

• - Location: 1-19-9 Dogenzaka, Shibuya-ku, Tokyo
• - CEO: Hideki Hamada
• - Established: April 1, 2022
• - Business Activities: Development and provision of effective deal automation services via immedio

For more information about immadio’s press releases and career opportunities, visit their official website.