Mews Expands Its Hospitality Platform with Flexkeeping Acquisition to Innovate Housekeeping Solutions
In a significant move to enhance hotel operations, Mews, the leading operating system for the hospitality industry, has announced its acquisition of Flexkeeping, a pioneer in hotel management technology focused on automating housekeeping and operational processes. This acquisition sets the stage for a transformative approach to hotel management, integrating advanced housekeeping functions within Mews' ecosystem, which already includes essential tools for property management, revenue optimization, and payment solutions.
Flexkeeping was established in 2012 and has earned accolades for its suite of innovative automation and scheduling tools designed specifically for hotel housekeeping teams. This acquisition allows Mews to deliver a seamless experience from check-in to check-out, optimizing staff productivity and reducing operational costs. With a fully unified platform, hotel operators can expect improved efficiency in managing guest services, leading to consistently high guest satisfaction levels.
The introduction of Flexkeeping into the Mews platform comes with several key capabilities that will revolutionize how hotels manage cleanliness and staff coordination.
Flexkeeping's ability to facilitate tasks in multiple languages speaks to its user-friendly design, which enhances operational efficiencies and allows hotels to serve a diverse clientele without language barriers. The system has reportedly increased staff productivity by 40% and reduced guest complaints by 45%, a testament to its effective operational framework.
Mews’ founder, Richard Valtr, emphasized the significance of this transition: ‘For the first time, Mews’ customers will have a truly best-in-class housekeeping platform natively connected to their PMS. This integration will redefine how hotels approach cleanliness and operational strategy.’
Additionally, Matt Welle, CEO of Mews, remarked on the acquisition as a groundbreaking moment for hospitality technology. He stated, ‘We are unlocking new levels of operational efficiency and guest experience for forward-thinking hoteliers. With Flexkeeping's integration, we empower hotels to operate more intelligently and deliver exceptional quality service.’
Flexkeeping’s founder and CEO, Luka Berger, expressed enthusiasm about the acquisition, highlighting it as a step forward towards fulfilling their shared vision for effortless and data-driven hotel operations. ‘We aim to set new benchmarks in efficiency, employee experience, and guest satisfaction.’
The growing impact of Flexkeeping can be seen in its recognition as a finalist for the 2025 HotelTechAwards and for multiple categories in 2024, proving its commitment to innovation in hotel operations management. Mews, on the other hand, serves over 12,500 customers worldwide across more than 85 countries and has raised significant funding to propel its growth and influence in the market.
In conclusion, the Mews acquisition of Flexkeeping not only showcases a commitment to excellence in hotel technology but also signals the future of hospitality operations—where efficiency, guest satisfaction, and innovative technology converge. This strategic move will undoubtedly empower hotels to navigate the complexities of modern hospitality with confidence and ease.
For further information, contact the Mews press team at [email protected].
Flexkeeping was established in 2012 and has earned accolades for its suite of innovative automation and scheduling tools designed specifically for hotel housekeeping teams. This acquisition allows Mews to deliver a seamless experience from check-in to check-out, optimizing staff productivity and reducing operational costs. With a fully unified platform, hotel operators can expect improved efficiency in managing guest services, leading to consistently high guest satisfaction levels.
The Revolution of Housekeeping Operations
The introduction of Flexkeeping into the Mews platform comes with several key capabilities that will revolutionize how hotels manage cleanliness and staff coordination.
- - Automation and Smart Scheduling: Hotels can now automate room assignments, cleaning schedules, inspections, and shift management using a real-time Property Management System (PMS) that customizes operations according to specific rules.
- - Real-Time Communication: The integration ensures that housekeeping, maintenance, and front desk teams stay connected. Staff receive immediate updates on room statuses and maintenance issues, enabling efficient workflow and significantly reducing errors.
- - Collaborative Team Environment: Flexkeeping breaks down departmental silos, allowing different teams to collaborate more effectively. Shared checklists and task tracking improve overall hotel operations, promoting teamwork across various departments.
- - Tailored Cleaning Cycles: Hotel managers can establish flexible cleaning plans that adapt to specific requirements or regulations, including guidelines for light cleaning or intensive deep cleaning cycles.
Flexkeeping's ability to facilitate tasks in multiple languages speaks to its user-friendly design, which enhances operational efficiencies and allows hotels to serve a diverse clientele without language barriers. The system has reportedly increased staff productivity by 40% and reduced guest complaints by 45%, a testament to its effective operational framework.
Statements from Leadership
Mews’ founder, Richard Valtr, emphasized the significance of this transition: ‘For the first time, Mews’ customers will have a truly best-in-class housekeeping platform natively connected to their PMS. This integration will redefine how hotels approach cleanliness and operational strategy.’
Additionally, Matt Welle, CEO of Mews, remarked on the acquisition as a groundbreaking moment for hospitality technology. He stated, ‘We are unlocking new levels of operational efficiency and guest experience for forward-thinking hoteliers. With Flexkeeping's integration, we empower hotels to operate more intelligently and deliver exceptional quality service.’
Flexkeeping’s founder and CEO, Luka Berger, expressed enthusiasm about the acquisition, highlighting it as a step forward towards fulfilling their shared vision for effortless and data-driven hotel operations. ‘We aim to set new benchmarks in efficiency, employee experience, and guest satisfaction.’
Industry Recognition
The growing impact of Flexkeeping can be seen in its recognition as a finalist for the 2025 HotelTechAwards and for multiple categories in 2024, proving its commitment to innovation in hotel operations management. Mews, on the other hand, serves over 12,500 customers worldwide across more than 85 countries and has raised significant funding to propel its growth and influence in the market.
In conclusion, the Mews acquisition of Flexkeeping not only showcases a commitment to excellence in hotel technology but also signals the future of hospitality operations—where efficiency, guest satisfaction, and innovative technology converge. This strategic move will undoubtedly empower hotels to navigate the complexities of modern hospitality with confidence and ease.
For further information, contact the Mews press team at [email protected].
Topics General Business）
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