#Japan #Tokyo #Fujitv #FOD #Oricon

FOD Achieves Top Spot in Oricon Customer Satisfaction

FOD, the video streaming service operated by Fuji TV, has proudly secured the top ranking in Oricon's Customer Satisfaction Survey for the subscription-based video-on-demand (SVOD) services for domestic dramas. Announced on November 4, 2025, this marks the third consecutive year that FOD has achieved this accolade in the domestic drama category.

The Oricon Customer Satisfaction Survey plays a crucial role in linking companies that offer services or products with their consumers. It acts as a neutral third party, presenting data on the general satisfaction levels regarding societal living standards. The survey targets users who have experienced a particular service or product and collects data through internet research to generate ranking results.

FOD clinched the top position in 2023 and 2024, continuing its streak into 2025. The evaluation encompassed five key factors: ease of transaction, user-friendliness of the app and website, visibility of video content, the richness of content offerings, and cost performance. The rankings were built upon the feedback from users of video streaming services, underscoring a holistic assessment of the viewing experience.

In 2025, FOD welcomed viewers to premiere episodes of eagerly awaited dramas such as “波うららかに、めおと日和” and “119 エマージェンシーコール”, alongside beloved titles like “ミステリと言う勿れ” and “コード・ブルー －ドクターヘリ緊急救命－”. This diverse array of content not only highlights FOD's commitment to quality but also the unique value it provides through its vast library, exceeding 100,000 titles.

The honor of maintaining this prestigious position for three consecutive years reflects not just the depth and choice of content available on FOD but also a recognition of the service's dedication to enhancing the viewing experience. The capability to cater to over 1.5 million FOD members shows a commitment to meeting their continuing expectations. Moving forward, FOD aims to expand its offerings, enriching its lineup of original productions, variety shows, live sports, and anime, ensuring an even more satisfying viewing experience for its users.

Survey Overview

• - Announcement Date: November 4, 2025, at 2:00 PM
• - Conducting Entity: Oricon ME, Inc.
• - Survey Periods:

- June 26, 2025 – July 17, 2025
- July 11, 2024 – July 19, 2024
- June 27, 2023 – July 3, 2023

• - Target Respondents: Adults aged 18 and over nationwide who meet the following criteria:

1. Users who are aware of their account and fee structure.
2. Active users who have registered for at least two months.
(Note: Users primarily accessing sub-content, adult, or gambling content are excluded.)

• - Methodology: Internet survey
• - Sample Size: 8,883 participants
• - Number of Services Surveyed: 15
• - Definition of SVOD: Services that satisfy all the following conditions:

1. Subscription-based pricing
2. Exclusion of user-generated content
3. Inclusion of streaming video content
4. Not solely focused on adult or gambling content.

• - URL: Oricon Customer Satisfaction Survey

(Note: Oricon Customer Satisfaction is a registered trademark of the Oricon Group.)

About FOD

FOD is the official distribution platform for videos and e-books by Fuji TV. The FOD Premium Standard Course is available for a monthly fee of 1,320 yen (tax included), allowing users unlimited access to over 100,000 titles of movies and dramas, along with more than 200 magazines available for both viewing and reading. Additionally, it boasts access to over 700,000 e-books. As a special offering, FOD provides the FOD Friday benefit, allowing users to watch films at TOHO Cinemas for only 1,200 yen (tax included) every Friday.

Find out more at FOD Official Site.