#Delivery Service #TakeEats #Lamp Inc.

Introduction to the New Delivery Feature

In a significant development for the food and beverage industry, Lamp Inc., headquartered in Kyoto, has unveiled a new self-delivery function for their popular takeout management platform, TakeEats. This innovative feature is designed to streamline operations while also reducing costs for small businesses and regional eateries.

Background on Delivery Demand

The trend of rising delivery demand is not limited to urban areas; it has increasingly spread to suburban and rural regions, particularly among families. However, many small and local businesses still encounter numerous challenges when transitioning to delivery services. The conventional route requires substantial investments in website and app development for a seamless ordering and delivery process, presenting cost-related obstacles and operational burdens that hinder accessibility for smaller establishments. Even using major delivery platforms can impose high fees and limit sustainability, making effective delivery difficult for many local businesses.

Recognizing these challenges, TakeEats aims to leverage technology to support the sustainable growth of local restaurants and shops by providing a comprehensive system that manages the entire ordering and delivery workflow. This allows small establishments to maintain cost-effective operations while enhancing their delivery services.

Overview of the Self-Delivery Function

The newly launched feature allows user-friendly management of both takeout orders and the self-delivery service within a single system. Previously, establishments had to juggle two separate systems for takeout and delivery, resulting in operational inefficiencies and higher costs. By integrating these two functionalities, TakeEats promotes streamlined operations and reduces complexity.

With this self-delivery feature, restaurants can efficiently handle product and order management in a unified way. The integration enhances operational efficiency significantly, allowing businesses to manage takeout and delivery orders seamlessly. Additionally, by combining customer data from both services, businesses can implement tailored marketing strategies based on purchase history to drive customer retention and sales growth.

Key Features of the Self-Delivery Function

• - Intuitive Address Input: Customers can easily specify their delivery address using a map interface.
• - Delivery Area Restrictions: The feature restricts orders from areas where delivery is not possible right from the address input stage.
• - Integration with Uber Eats: Future enhancements will enable Uber Eats delivery personnel to handle self-delivery orders, easing the logistical burden for establishments that may find it challenging to manage their own delivery staff.

Case Study: Implementing at Kakiya Sushi

Kakiya Sushi, operated by Four Seasons Inc. in Tokyo, was one of the first to beta test the new functionality. Previously using a different system, the restaurant chose to switch to TakeEats to enhance convenience and operational efficiency. Post-implementation, both delivery and takeout orders saw significant increases, and the management of product and order processes became markedly efficient.

Furthermore, utilizing purchase data allowed Kakiya Sushi to inform their customers about personalized products and ongoing promotions effectively, helping them capture more repeat customers.

Launch Timeline and Pricing

The self-delivery functionality is set for general release on November 17, 2025. For users of the standard TakeEats plan, this new feature will be available at no additional cost.

About TakeEats

TakeEats provides versatile customizable ordering sites for businesses selling items like bento and sweets. This capability allows establishments to start online preordering and payments easily, often within the same day.

Designed to eliminate inefficiencies tied to phone or in-person orders and reduce misunderstandings, the platform promotes the digital transformation of businesses. Customers benefit from the convenience of ordering through their smartphones at any time and receiving products with no waiting, enhancing the overall shopping experience for both clients and businesses.

Since its launch, TakeEats has facilitated over 1 million orders across more than 3,000 outlets nationwide, including prominent players in the industry. With significant praise for its robust features that cater to the unique operational needs of takeout businesses, the service continues to expand its reach through partnerships with department stores and commercial facilities.

About Lamp Inc.

Founded in 2017 with a vision to brighten local communities through digital innovation, Lamp Inc. has supported over 150 businesses in online marketing from its Kyoto base. In 2020, driven by a desire to contribute to the community through the