Tele AI Cart Revolutionizing Ticket Sales
In a remarkable fusion of AI technology and telecommunication, Tele Co., Ltd., based in Shibuya, Tokyo, has introduced the voice commerce platform
Tele AI Cart. This innovative platform simplifies the customer experience by enabling users to shop and order tickets via phone. This feature will be prominently utilized for the ticket sales of
Watanabe Entertainment's upcoming concert celebrating their
25th anniversary from
June 18 to June 22, 2025, at the
Tokyo International Forum, Hall C.
What is Tele AI Cart?
Tele AI Cart redefines online shopping by allowing users to select products on their smartphones and completing their purchases with a quick phone call. The process is as easy as tapping and speaking—a significant departure from the traditional online shopping format. Users can browse the concert tickets just like they would on any other e-commerce site: they simply tap on their desired tickets and add them to their shopping cart. Upon confirming their selection by tapping “Proceed to Order,” they are provided with a dedicated phone number. By calling this number and following the automated voice prompts, customers can verbally provide their essential information—such as their name and address—completing their order without the need for any text input.
The convenience of this system is twofold. On one hand, it drastically reduces the burden on customer service representatives, as AI processes incoming voice data automatically. This setup enables businesses to accept orders via phone around the clock without needing additional staff. On the other hand, it enhances the consumer experience, transforming a straightforward transaction into a unique entertainment experience.
The Experience of Purchasing Concert Tickets
The collaboration between Tele Co., Ltd and Watanabe Entertainment aims to create a distinctive fan experience. During the ticket purchasing process, fans will interact with the voices of their favorite talents, bringing a personal touch to the transaction. The initiative helps make purchasing a ticket feel like a moment of entertainment in itself. By leveraging recorded sounds from performers, the platform offers an immersive experience, making fans feel as though they are being guided through the ticket purchase by the artists themselves.
Fans can easily understand the purchasing process through the automated audio guidance provided by their beloved stars. The steps are straightforward:
1. Select the desired concert date and ticket on the Tele AI Cart page.
2. Confirm the shopping cart and tap “Proceed to Order.”
3. Call the number displayed on the screen.
4. Follow the audio prompts to input your name, postcode, and address by speaking.
Special Features and Voice Guidance
The Tele AI Cart system includes specific guidance pages for various artists. Fans can access these helpful features through dedicated buttons on official websites and fan club sites. For instance:
- - Mie Nakao provides voice guidance for ticket orders via the Tele AI Cart shop at https://te0.ai/s/m/watanabepro/.
- - Hironori Araki has a similar service under https://te0.ai/s/m/waction/.
- - Little Glee Monster and Kazuto Nozomi also have dedicated voice-guided ticket purchase options, fully engaging their fans in a personalized way.
Conclusion
Watanabe Entertainment and Tele Co., Ltd. aim for a groundbreaking milestone with the Watanabe 25th Concert titled
“Happy Birthday & Thank You.” The concert’s detailed schedule and ticket release are available on the special site
https://www.we25th-con.com. Tickets will be available for general purchase from
May 10, 2025.
As technology evolves, platforms like Tele AI Cart stand at the forefront of transforming traditional commerce into an engaging and entertaining consumer experience, reinforcing the bond between artists and their fans while paving new paths for the future of ticket sales and beyond.