Altius Link Named Top 10 in 2025 BPS Top 50 Ranking by Everest Group

Altius Link Achieves Global Recognition in BPS Rankings

Altius Link, headquartered in Shibuya, Tokyo, has made a significant mark in the business landscape by being ranked among the top 10 global providers in the Everest Group's "2025 BPS Top 50". This recognition highlights Altius Link's role as a key player in the Business Process Services (BPS) sector.

Understanding BPS and Its Importance

Business Process Services (BPS), often referred to as Business Process Outsourcing (BPO), allows companies to outsource specific operational processes to specialized external firms. The Everest Group's "BPS Top 50" ranking evaluates companies based on their revenue size and growth rate, showcasing the most influential BPS providers worldwide. The 2025 version of the report, which considers the performance of 2024, has identified the top 50 companies that are shaping the industry.

The Journey of Altius Link

Founded through the merger of KDDI Evolva and Reliya Communications in 2023, Altius Link has pursued a path of service enhancement and diversification since its inception. The company's commitment to becoming a trusted partner by providing high-quality digital BPO services reflects its dedication to addressing client needs and driving business growth. Under the guiding principle of aspiring for excellence through digital solutions, Altius Link is devoted to solving challenges and facilitating the growth of its partner enterprises.

The recent ranking by the Everest Group serves as a testament to the company's rapid growth and enhanced visibility in the BPS domain, acknowledging the strategic advancements made in the industry.

Leveraging Cutting-Edge Technology

Going forward, Altius Link intends to harness innovative technologies, including generative AI, to support its clients in transforming their business processes and implementing meaningful operational changes. This commitment to technological advancement is poised to redefine the BPS landscape and enhance client experiences in an increasingly digital world.

About Altius Link

Altius Link operates as a joint venture backed by KDDI and Mitsui & Co., boasting a vast network of approximately 100 locations both domestically and internationally. The organization prides itself on its workforce of around 56,000 skilled professionals, who bring a rich array of expertise and service capabilities. This vast pool of talent enables Altius Link to provide tailored BPO solutions, focusing primarily on contact centers and back-office operations.

By combining high-value human touch services with the latest digital technologies, Altius Link strives to offer improved communication experiences resulting in the overall success of its clients' businesses. The company’s mission is to continuously design new customer experiences (CX) while addressing the genuine challenges faced by client companies.

Company Details

- Location: 2-2-1 Yoyogi, Shibuya City, Tokyo 151-8583, Japan
- Founded: May 1996 (Altius Link officially launched on September 1, 2023)
- CEO: Hajime Wakatsuki
- Capital: 100 million JPY
- Business Focus: Centered around BPO services including

1. Contact Center Operations
2. Back Office Operations
3. IT Solutions
4. Other Related Services

For more information about Altius Link and its offerings, please visit Altius Link Website and explore its services at Altius Link Services.