Aurora Mobile Showcases Innovations at Tourism × Web3 Summit 2026
On March 27, 2026, Aurora Mobile Limited, a global leader in customer engagement and marketing technology, participated as a sponsor at the "Tourism × Web3 Summit 2026," organized by the Japan Web3 Tourism Association. The event featured a special pitch by CTO Akio Mitobe, focusing on the theme "Enhancing Operational Efficiency and Next-Gen Customer Engagement through AI Agents."
During the pitch, Mitobe addressed specific challenges faced by Web3 tourism and local NFT projects, such as the lack of multilingual support, resource depletion for community management, and difficulties in segmenting communications. To tackle these challenges, he introduced innovative solutions combining their no-code AI bot platform, GPTBots.ai, with the all-channel integrated marketing platform, EngageLab.
One notable success story highlighted was the significant improvements made by Axios Management Co., Ltd., a company specializing in property management and consulting for foreign clients in Japan. They faced specific challenges, including variations in quality in response to increasing inquiries, difficulties in providing 24/7 customer support due to time zone differences, and fragmented communication histories across different channels.
To address these issues, Axios adopted AI-powered auto-response solutions through GPTBots while implementing a multi-channel integration infrastructure. As a result, the company successfully achieved a remarkable increase in operational efficiency—over 500%. This transformation enabled them to provide 24/7 multilingual support, eliminating potential missed opportunities and maximizing conversion rates.
Looking ahead, Aurora Mobile is committed to supporting the tourism industry’s digital transformation (DX) and the development of the Web3 ecosystem through the "Full Journey AI Engagement Ecosystem," which integrates authentication, marketing, and customer support into a single platform. Leveraging its globally honed AI technology and highly reliable infrastructure, Aurora Mobile aims to enhance the digital customer experience for Japanese companies while maximizing operational efficiency.
For more information on Aurora Mobile, a subsidiary of the Nasdaq-listed Aurora Mobile Limited (NASDAQ: JG), visit their official website at Aurora Mobile. For media inquiries, please contact [email protected].
During the pitch, Mitobe addressed specific challenges faced by Web3 tourism and local NFT projects, such as the lack of multilingual support, resource depletion for community management, and difficulties in segmenting communications. To tackle these challenges, he introduced innovative solutions combining their no-code AI bot platform, GPTBots.ai, with the all-channel integrated marketing platform, EngageLab.
One notable success story highlighted was the significant improvements made by Axios Management Co., Ltd., a company specializing in property management and consulting for foreign clients in Japan. They faced specific challenges, including variations in quality in response to increasing inquiries, difficulties in providing 24/7 customer support due to time zone differences, and fragmented communication histories across different channels.
To address these issues, Axios adopted AI-powered auto-response solutions through GPTBots while implementing a multi-channel integration infrastructure. As a result, the company successfully achieved a remarkable increase in operational efficiency—over 500%. This transformation enabled them to provide 24/7 multilingual support, eliminating potential missed opportunities and maximizing conversion rates.
Looking ahead, Aurora Mobile is committed to supporting the tourism industry’s digital transformation (DX) and the development of the Web3 ecosystem through the "Full Journey AI Engagement Ecosystem," which integrates authentication, marketing, and customer support into a single platform. Leveraging its globally honed AI technology and highly reliable infrastructure, Aurora Mobile aims to enhance the digital customer experience for Japanese companies while maximizing operational efficiency.
For more information on Aurora Mobile, a subsidiary of the Nasdaq-listed Aurora Mobile Limited (NASDAQ: JG), visit their official website at Aurora Mobile. For media inquiries, please contact [email protected].
Topics Entertainment & Media）
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