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FutureDial's New Global Solution Centers to Drive Mobile Automation Innovation

FutureDial Expands Global Reach

In a remarkable move, FutureDial, a frontrunner in mobile device processing automation, has unveiled its new Global Solution Centers in Europe and Asia. This significant expansion comes on the heels of the company being honored with the 2025 Mobile Disrupt Innovation Award.

A Hub for Automation Excellence

The newly initiated facilities will replicate the success of FutureDial's existing automation labs located in Dallas, Texas, and Sunnyvale, California. These centers aim to provide customers across the globe with direct access to advanced automation technologies and enhanced solution design capabilities. With a history of processing over 420 million devices, FutureDial brings decades of operational expertise to the forefront of the mobile device processing industry.

Experience Innovation Firsthand

Customers engaging with the Global Solution Centers will have the unique opportunity to witness automation in action. They can gain hands-on experience with FutureDial's suite of products, including SMART Receive, SMART Test, and SMART Grade solutions. Furthermore, these centers will showcase how artificial intelligence (AI) can be harnessed to streamline operations. Clients will have the chance to collaborate directly with FutureDial's experts to run real-world tests and process flows utilizing their own devices.

Frank Harbist, FutureDial's CEO, emphasizes the company's unparalleled experience in the industry, stating, "No one in this industry has the depth or breadth of experience that FutureDial brings. Our goal is to give customers practical exposure to how software and AI-enabled automation can reshape their operations."

Fostering Customer Success Through Automation

FutureDial's clients are witnessing transformative growth through the evolution of their automated workflows. From initial software-only solutions to fully automated processes, customers have experienced remarkable enhancements in speed, accuracy, and cost efficiency. Their reverse logistics operations have been modernized, significantly improving operational efficiency and decision-making across multiple facilities. The company's automation solutions are designed to provide real-time reporting, performance insights, and seamless integration with existing Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems.

A Vision for Global Automation

As FutureDial continues to expand into Europe and Asia, it reaffirms its commitment to making automation accessible to device processors, refurbishers, and logistics providers worldwide. These Global Solution Centers will serve as innovation labs where customers can discover new automation opportunities and optimize their operations for heightened efficiency and profitability.

"We're creating spaces where our customers can not only visualize automation but also experience it firsthand," Harbist explains. "Our leadership isn't just about technology; it's about guiding customers through their journey from software to full automation."

Upcoming Centers and Collaboration

FutureDial plans to establish its next Solution Centers in Germany and Japan, with customer engagement initiatives expected to be rolled out in the coming months. In Germany, the company is collaborating with DIS-CONNECT, GmbH—a prominent leader in the connected devices lifecycle management ecosystem—to staff and equip its European Solution Center. In Japan, the focus will be on tailoring the expertise of the Solution Center for the local and Asian markets.

Georg Dis, CEO and Founder of DIS-CONNECT GmbH, expressed pride in this collaboration, saying, "FutureDial's dedication to quality and innovation sets the benchmark in the industry. Together, we are delivering next-generation automation to our customers through our European Solution Center."

About FutureDial

FutureDial specializes in providing intelligent automation and software solutions designed for device processors, logistics providers, and refurbishers globally. The company's SMART automation technologies are engineered to accelerate processing, enhance accuracy, and reduce costs throughout the device lifecycle, making it an integral partner in the future of mobile device management.