#Japan #Tokyo #Quest #BPO #Dexerials

Dexerials Strengthens Its Growth Foundation with BPO

Dexerials Corporation, headquartered in Shimotsuke City, Tochigi, has announced a strategic move towards enhancing its operational efficiency through the adoption of Business Process Outsourcing (BPO). This initiative aligns with the company's medium-term management plan aimed at adapting to evolving geopolitical risks and societal demands for Environmental, Social, and Governance (ESG) considerations. By outsourcing certain corporate functions, Dexerials aims to not only stabilize its operations but also significantly boost productivity.

In this latest development, the company has entered into agreements with Quest, an IT service and solution provider based in Tokyo, to manage its information systems operations, and Kajima Building Management, also based in Tokyo, for its administrative and facility operations at various sites. These partnerships are expected to bring their respective high levels of expertise and extensive operational experience to Dexerials, fostering a more stable and productive operational environment.

Aiming for Sustainable Growth

The company's medium-term plan for 2024 encompasses a robust framework focused on three core strategies: expanding into growth areas, enhancing quality in existing operations, and evolving the managerial foundation. By emphasizing the evolution of its management base, Dexerials aims to enhance its global competitiveness in an ever-changing market landscape.

Dexerials is committed to thorough reviews and improvements of its internal processes, moving away from traditional methods, which will allow for flexibility and improved adaptability to environmental changes. The reliable outsourcing partners, with their rich pools of specialized talent and qualified personnel, are key components of this transformation.

Collaborating with Industry Leaders

1. About Quest
Quest has been operational since 1965, establishing itself as a reputable IT service and solutions provider. Committed to the philosophy of exploring technology to create value, Quest has worked with major corporations across various sectors including manufacturing, finance, entertainment, logistics, and energy. They provide application development, IT infrastructure construction, and digital transformation support without having reported a loss since their inception.
2. About Kajima Building Management
Founded in 1985 as part of the Kajima Corporation group, this company specializes in comprehensive building management services. From equipment maintenance and cleaning to security and operational management, Kajima plays a pivotal role in enhancing the longevity and comfort of buildings. Their staff is noted for technical proficiency and a commitment to excellence in service.

Future Directions

As Dexerials moves forward, the integration of BPO is seen as a critical step in realizing the evolution of its management foundation. The focus will remain on initiating various strategies tailored to enhance this foundation while collaborating closely with specialized external partners. This approach is geared towards not only increasing operational efficiency but also bolstering overall corporate value.

The overarching goal remains clear: to empower and evolve the technological landscape, ensuring Dexerials not only keeps pace with market demands but champions innovation.