JTB Recognized as a Leading Best Workplace in D&I
JTB Corporation, a prominent player in the global travel industry, continues to exemplify excellence in promoting diversity, equity, inclusion, and belonging (DEIB). The company has achieved the highest accolade, the Best Workplace award, at the D&I AWARD 2025, marking its second consecutive year of recognition in this prestigious platform. This award, organized by Job Rainbow, highlights JTB’s unwavering dedication to cultivating a workplace where diverse talents can thrive and contribute to their fullest potential.
The D&I AWARD is a certification and recognition system that evaluates companies based on their initiatives in diversity and inclusion. It employs a unique scoring criterion comprised of five key elements: Gender Gap, LGBTQ+, Disabilities, Multicultural Coexistence, and Parenting & Care. JTB attained an impressive diversity score of 97 out of 100, earning the Best Workplace certification. This remarkable score indicates that JTB not only promotes D&I at a high standard domestically in Japan but also aligns with global benchmarks for D&I advancement.
JTB's Commitment to DEIB
JTB believes that respect for diverse talents—regardless of nationality, race, age, disability status, gender, sexual orientation, gender identity, expression, values, or career—is crucial for fueling innovation and driving globalization. Embracing this philosophy, JTB has incorporated DEIB as a foundational element of its management policy. The company is dedicated to establishing a psychologically safe workplace environment where everyone can shine authentically.
To achieve this, JTB actively implements various strategic initiatives across five key axes:
1.
Organizational Development Support
2.
Work Style Transformation
3.
Career Development Support
4.
Support and Employment for People with Disabilities
5.
Gender Equality
Among these initiatives is the promotion of women's participation in the workforce through forums and support systems for balancing childcare and career commitments. Furthermore, JTB actively engages in LGBTQ+ advocacy, participating in events like Tokyo Pride, and incorporating inclusive policies into its workforce regulations. The company also promotes the take-up of paternity leave and supports employees managing caregiving responsibilities.
These efforts have been pivotal in enhancing employee well-being and engagement, ultimately contributing to a more inclusive corporate culture. JTB recognizes that the achievements of diverse talents lead to innovative solutions and enhanced corporate capability.
Future Directions: Building Value through Diversity
Looking ahead, JTB remains committed to its DEIB statement, ‘Transforming Differences into Value, Connecting the World.’ Each employee is encouraged to embrace this ethos and actively participate in promoting DEIB. By doing so, JTB aims to leverage the energy and creativity of its diverse workforce, driving new value creation and reinforcing the company’s competitive strengths in the marketplace.
In conclusion, JTB’s resilience and dedication to fostering a diverse and inclusive workplace not only positions it as a leader in the industry but also sets a standard for other companies aiming to enhance their own D&I practices. With a firm foundation of respect and support for all individuals, JTB takes pride in its ongoing journey toward becoming a truly innovative and inclusive organization.