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Epson Introduces Enhanced Features in TrueOrder KDS

In response to the growing need for improved efficiency in the restaurant sector, Epson has released an updated version of its TrueOrder Kitchen Display System (KDS). This enhanced system comes equipped with sophisticated analytical tools and comprehensive hardware compatibility. As restaurants increasingly adopt digital solutions to optimize their workflows, Epson’s innovations aim to empower kitchen staff with better insights and operational flexibility.

Epson, a leader in point-of-sale solutions, recognizes that modern kitchens require more than simple order tracking. Tessa Kohl, the product manager at Epson America, highlighted the necessity of integrating data-driven intelligence into restaurant environments. This latest version of the TrueOrder KDS facilitates restaurant operators in making informed decisions about staffing, inventory management, and workflow efficiency.

Key Features and Benefits

The updated TrueOrder KDS offers several innovative features:

• - Real-Time and Historical Data Analysis: The new analytics tools allow restaurateurs to visualize trends in order volume and average preparation times, ensuring that staffing and inventory levels are tightly aligned with demand.
• - Comprehensive Performance Insights: Operators can compare kitchen performance across multiple locations. The system provides detailed reports down to station-level, making it easy to identify bottlenecks and rectify inefficiencies.
• - Menu Item Popularity Tracking: By analyzing data related to menu choices, operators can understand which items are well-received and how changes affect overall kitchen efficiency.
• - Financial Loss Mitigation: The system helps reduce financial losses by tracking excessive item voids or cancellations, thus providing restaurants with the opportunity to analyze and adjust their offerings accordingly.

Hardware Compatibility Expansion

Building on its foundation of compatibility, the TrueOrder KDS now supports select MicroTouch Mach devices. These devices are designed specifically for the demanding conditions found in commercial kitchens, featuring durable designs that include optically bonded screens with anti-glare finishes. With high-performance ARM processors, they guarantee swift and reliable operation, a crucial requirement when managing high volumes of orders.

Availability and Upgrades

The June 2025 release includes TrueOrder KDS version 3.36 and TrueOrder KDS Configurator version 4.42. Current customers looking to upgrade are encouraged to contact their Epson representatives for seamless integration into their existing systems. Further information can be found on Epson's official site.

About Epson

Epson, a leading global technology innovator, focuses on delivering efficient and precise solutions across various sectors including printing, manufacturing, and lifestyle products. Committed to addressing social challenges through upstream innovation, Epson strives to become carbon negative by 2050 while minimizing the use of non-renewable resources.”

Epson America, based in Los Alamitos, California, serves as the regional headquarters for the United States, Canada, and Latin America, producing over a trillion Japanese yen in annual sales. Stay connected with Epson on social media for the latest updates and innovations.