Startek® Partners with Everest Group and CGI to Boost Inclusive Hiring Initiatives

Startek® Collaborates with Everest Group and CGI for Inclusive Employment

Startek®, a leader in digital-first customer experience solutions, recently announced its partnership with the Everest Group and the Clinton Global Initiative (CGI). This collaboration revolves around the Impact Sourcing Pledge, which ultimately aims to create one million new jobs in impact sourcing by the year 2030. The initiative primarily focuses on fostering economic opportunities for marginalized communities worldwide.

As one of the signatories of this critical pledge, Startek® joins a robust coalition of over 50 organizations globally—including leading businesses and social impact entities—who are dedicated to promoting inclusive employment through joint efforts. This collective endeavor represents a significant step towards refining hiring processes to be more equitable and economically empowering.

David Rickard, a partner at the Everest Group, emphasized the importance of this initiative, noting that nearly half of Startek's workforce comprises socially and economically under-represented individuals. The company has also made significant strides by hiring and upskilling young South Africans and individuals with disabilities. By signing the CGI pledge, Startek signaled its commitment to not only maintain but also amplify these efforts. Rickard remarked, "Such purposeful inclusion is transformative, changing lives and enhancing customer experience outcomes for clients."

SM Gupta, Startek's Global Chief People Officer, elaborated on the organization's philosophy regarding impact sourcing. He stated, "Impact sourcing goes beyond merely a hiring strategy; it embodies our mission to uplift communities, offer upskill programs, and pave the way for long-term career opportunities." Gupta further stressed the importance of creating meaningful employment for individuals from underrepresented backgrounds, asserting that such initiatives contribute towards robust local economies and an inclusive future.

Committed to this vision, Startek has integrated impact sourcing into its talent acquisition strategies across key regions, including India, Africa, and Latin America. The company's focus remains on hiring women, youth, and persons with disabilities, as well as other underserved populations. By advancing upskilling and local hiring practices, Startek melds compassion with technology to deliver extraordinary customer experiences, ensuring that the experiences are informed by skilled and purpose-driven talent.

In conclusion, the partnership between Startek®, Everest Group, and the Clinton Global Initiative represents a crucial advancement in the realm of inclusive hiring. As these organizations work together, they emphasize that successful outcomes are driven by the synergy of human empathy and cutting-edge technology. Startek continues its mission of connecting brands with their customers by prioritizing social responsibility and digital transformation.

About Startek

Startek® is a prominent player in customer experience management, known for its innovative approach to digital transformation and tailored customer solutions. With over 35 years of industry expertise, Startek empowers businesses across multiple sectors to forge memorable and personalized interactions with their clients. Operating across 13 countries and supporting a diverse team of over 38,000 associates, Startek stands firm in its commitment to innovation, empathy, and operational excellence.

For more information, visit Startek's official website and follow them on LinkedIn at @Startek.