TAPFIN Celebrates a Remarkable 12th Year of Industry Leadership in Workforce Solutions

In a landmark achievement, Talent Solutions TAPFIN, which operates under the umbrella of the ManpowerGroup brands, has been recognized as a Global Leader in the prestigious Everest Group's 2025 Contingent Workforce Management (CWM) PEAK Matrix® Assessment for an unprecedented twelfth consecutive year. Furthermore, TAPFIN also received the title of Leader in Services Procurement (SOW) for the fourth consecutive year, reinforcing its status as a trusted partner for global organizations striving to enhance their workforce strategies.

Amy Doyle, the Global Leader of TAPFIN, attributes this historic recognition to the firm’s unwavering commitment to providing strategic intelligence that extends beyond mere process management. She emphasizes that TAPFIN's approach focuses on delivering advanced analytics, advisory expertise, and cutting-edge technology solutions that empower organizations to transform their workforce dynamics. "We're not just facilitating operations; we are turning the extended workforce into a competitive advantage," Doyle explains.

Innovations Driving TAPFIN's Success

The recognition by the Everest Group is not just a trophy on the shelf; it reflects TAPFIN’s substantial investments in technology and capabilities that address the evolving needs of clients. According to the assessment, TAPFIN has made significant strides in areas like skills-based advisory services, generative AI applications, and advanced analytics. The report highlights that leading firms like TAPFIN are proactively shaping the future of workforce management through strategic support and innovative practices.

Transitioning from Tactics to Strategy

A key aspect of TAPFIN’s leadership in the market stems from its evolution from tactical operations to delivering strategic intelligence. Central to this shift is TAPFIN’s proprietary platform, Sophie AITM, designed to convert raw data into actionable workforce strategies. The Sophie Spend module provides predictive rate intelligence, facilitating effective budgeting and talent planning. The Sophie SOW tool translates intricate project data into valuable insights that enhance services procurement.

In addition to technology, TAPFIN continuously improves its AI capabilities to streamline talent matching, refine candidate rankings, and enhance workforce planning predictions.

Embedded Advisory for Optimal Transformation

A standout feature of TAPFIN is its Embedded Advisory model, where Strategic Sourcing Advisors function as internal consultants. These advisors leverage Sophie's analytics to guide pivotal decisions affecting supplier optimization, workforce location strategies, digital labor integration, and long-term channel strategies.

As firms increasingly lean on Independent Contractors (ICs), TAPFIN has created a robust ecosystem that merges AI-driven talent curation with predictive compliance monitoring. This ecosystem not only ensures regulatory adherence but also provides continuous visibility into project performance, milestones, and budgets—thus ensuring that the services rendered lead to quantifiable business results.

Krishna Charan, Vice President of Everest Group, notes that TAPFIN’s comprehensive capabilities, combined with an innovative offshore/nearshore delivery model, empower the firm to support clients across various sectors and job specialties worldwide. He points to TAPFIN’s ongoing investments in its proprietary AI tool—enhanced with generative AI features and advanced analytics—as a core factor in its leadership status in the workforce management domain.

A Bright Future Ahead

The Everest Group PEAK Matrix® is a rigorous evaluation framework that appraises service providers based on their market impact and delivery capabilities. TAPFIN's ongoing recognition demonstrates not only consistent operational excellence but also its distinct capacity to anticipate market changes and influence the future landscape of strategic workforce management.

About ManpowerGroup

Founded in 1948, ManpowerGroup® (NYSE: MAN) is a globally recognized leader in workforce solutions, dedicated to helping organizations navigate the fast-evolving job market. The company specializes in talent sourcing, assessment, development, and management, enabling organizations to thrive. With multiple brands, including Manpower, Experis, and Talent Solutions, ManpowerGroup delivers value to clients and candidates in over 70 countries. Focused on inclusion and diversity, the firm has been repeatedly recognized as one of the World's Most Ethical Companies, further affirming its commitment to societal responsibility.

For more information, visit www.manpowergroup.com or follow TAPFIN across various social media platforms.